by Phil Jones | Updated 18 Oct, 2017 | Avoiding communication mistakes, Communicating & Socialising Strategy, Strategy communication
In this short series we look at where strategy has been communicated well, and badly, examine why some succeed and others do not. Don’t expect a description of big conferences and management “tablets of stone” speeches. This is about communicating the underlying...
by Phil Jones | Updated 9 Feb, 2016 | Avoiding communication mistakes
I have just found in Alan Steven’s (The Media coach) newsletter that June is supposed to be “Effective communication month”. Did you know that? Neither did I. It is now the June 24th and this is the first I have heard. Whoever made this up, needs to...
by Phil Jones | Updated 18 Oct, 2017 | Socialising strategy, Strategy communication
Want to improve results? The MacLeod review suggests that providing a clear sense of purpose and engaging your people will positively contribute to improvements in results. In this video MacLeod summarises the big messages...
by Phil Jones | Updated 18 Oct, 2017 | Communicating bad news
This weekend I was at a seminar organised by the entrepreneur coaching company that James Caan has set up. One of the presenters Nic Rixon, quoted the following statistic: “When the turn comes, 35% of staff will leave ” Now if this is true its a...
by Phil Jones | Updated 25 Oct, 2017 | Communicating & Socialising Strategy, Strategy communication
For years now people have been complaining about death by powerpoint. There is even a powerpoint, about death by powerpoint, on youtube. So how do you break the pattern? How do you get into the practice of not relying on powerpoint? How do you engage the audience and...
by Phil Jones | Updated 19 Oct, 2017 | Communicating & Socialising Strategy, Strategy communication
“Maximise shareholder value”, “The number one in the market”, “Excellent customer service”, “Raising the Standard”, “Bringing Excellence to the Surface.”, “..company most admired for its people,...
by Phil Jones | Updated 19 Oct, 2017 | Planning communication
As you stand in front of your team about to tell the story of your strategy, you want to be sure that the message gets across. That is the essence of “Communicating Strategy”. You want to have thought through how you will construct and tell the story of...
by Phil Jones | Updated 18 Oct, 2017 | Communicating bad news
It is refreshing to hear frankness and honesty from a politician. So I was amused to read this on the FT.com website about the budgetary message once delivered by Enver Hoxha, the late dictator of Albania, who told his people: “Next year will be worse than this...
by Phil Jones | Updated 18 Oct, 2017 | Avoiding communication mistakes, Communicating bad news
Back near the start of the Gulf of Mexico crisis, Barack Obama claimed to have hid foot on the neck of the oil executives in BP ensuring that they solve the problem. An unfortunate metaphor perhaps as it is quite difficult to operate an oil rig with someone’s...