by Phil Jones | Updated 29 Oct, 2018 | Balanced Scorecard Questions & Answers, Strategic planning
stimulaYou might be wondering whether you should use a Balanced Scorecard for strategic planning process. Here is my response to that very question. Don’t use “a balanced scorecard”: use “The Balanced Scorecard Approach” and use it to...
by Phil Jones | Updated 30 May, 2020 | Balanced Scorecard Questions & Answers, Culture of performance, KPI & measure design
On a LinkedIn discussion the Chief Executive of a Housing Association asked For some practical experience of implementing performance management systems and cultures.How best to go about he process of identifying and measuring leading performance indicators. Two quite...
by Phil Jones | Updated 12 Jul, 2018 | Balanced Scorecard Questions & Answers, Balanced scorecards and risk management, Modern Balanced Scorecards
Eight ways your balanced scorecard should be helping you in an uncertain environment (Part 2) This article provides four more ways that a good balanced scorecard should be helping you. It also includes a check list you can action immediately. In the last article I...
by Phil Jones | Updated 30 May, 2020 | Balanced Scorecard Questions & Answers, Balanced scorecards and risk management, Managing uncertainty & risk
Your balanced scorecard should be helping you in an uncertain economic climate The current environment is an excellent test of your balanced scorecard. Does it still serve you well as the economy changes, with credit tightening, interest rate and exchange rate...
by Phil Jones | Updated 17 Jul, 2018 | Balanced Scorecard Questions & Answers, Examples & case studies
How do you measure sustainability using the Balanced scorecard and an Environmental Strategy Map This question actually raises two separate questions How best to measure sustainable and environmental activities and strategy? How do I represent them on my strategy map...