by Phil Jones | Updated 13 Apr, 2018 | Balanced Scorecard Various Types
As you browse the web or read articles you will come across various Balanced Scorecards as steering wheels, jigsaw puzzles or other symbolic pictures. The Tesco Steering wheel is well known. In this article I want to explore why these balanced scorecards and steering...
by Phil Jones | Updated 13 Apr, 2018 | Balanced Scorecard Various Types
This is an article about Dell’s management of their social media. Frankly it is a real eye opener to anyone who was sceptical about it. Of particular interest in their “social media scorecard”. They call it a “Social Business...
by Phil Jones | Updated 20 Jun, 2018 | Balanced Scorecard Various Types
I was surprised to come across references to the King’s Fund research where they suggested that the new commissioning arrangements for GPs taking over fund holding might be managed using a “balanced scorecard”. Frankly I was shocked. You see the NHS...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Various Types
The problem when Everything gets called a balanced scorecard Mistakes to avoid: When every performance measurement approach is a “Balanced Scorecard” and every collection of measures is a “scorecard”, it creates a real problem with the language of performance. The...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Various Types
As with many words in this area, they are used loosely. It helps if there are distinctions. It helps if you use plain English. I use “scorecard” when I am looking at a table of figures with results on them. Its a set of scores on a card (hence scorecard)....
by Phil Jones | Updated 30 May, 2020 | Balanced Scorecard Various Types, Strategy implementation
Are Balanced Scorecard implementations for Strategy Execution and for Performance Management actually two different types of projects and balanced scorecard? Do they actually have different agenda, work flow, stakeholders involved, pitfalls, and require different...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Various Types
Back in 1997 whilst working with Bob Kaplan I asked him about his book, “The Balanced Scorecard” and wondered, “with so many consultants copying things from the book, , “Have we given too much away by writing the books?” His reply:...