A lot of nonsense is talked about the history of the Balanced Scorecard. In this series of articles, I make a plea for historical accuracy, describe some of the balanced scorecard history and their development from an insider’s perspective. I explain the origins of the Balanced Scorecard and how the principles developed. I kill off some silly myths that are propagated by some on the internet, and provide links to informative articles that will help you choose, design and implement a successful balanced scorecard approach.
Browse and explore the various articles below...
by Phil Jones | Updated 20 Jun, 2018 | Balanced Scorecard History
A lot of nonsense is talked about the history of the Balanced Scorecard. In this series of articles, I make a plea for historical accuracy, describe some of the balanced scorecard history and their development from an insider’s perspective. This article summarises...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard History
I will be frank. I am heartily sick of articles attacking the balanced scorecard written from an incorrect premise, by authors that have failed to read any of the literature since 1992 and usually have their own axe to grind. Most have never had any training in modern...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard History
It is 20 years since the first Harvard Business review article by Kaplan and Norton in 1992. Now, in 2012, 70% of organisations claim to have a balanced scorecard and the approach has moved on significantly. To commemorate the success of the approach , on 12th...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard History
When I saw a that an academic journal, the “The Journal of Accounting & Organizational Change” (Volume 8 issue 4, Published: 2012) was doing a whole series of articles on the Balanced Scorecard at 20, and including Bob Kaplan’s thoughts as well,...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard History
What really makes a balanced scorecard, balanced? If you are used to balanced scorecards that simply have measures in a variety of perspectives, this article will help you. Even if you are familiar with the cause and effect model you will learn about how simple...
by Phil Jones | Updated 27 Oct, 2017 | Balanced Scorecard History
In a LinkedIn article someone posted a suggested development time line for the Balanced Scorecard approach. In summary they said (the piece in italics): Performance measurement tool (1992) Performance management system (1996) Strategic management and control system...
by Phil Jones | Updated 16 Apr, 2018 | Agile & learning organisations, Balanced Scorecard History
Strategy, Balanced Scorecards and Learning organisations To understand how learning fits in the balanced scorecard you have to have some history. Back when Norton formed Renaissance Worldwide with Kaplan as non-exec he had two other key directors (1994 I think). Harry...
by Phil Jones | Updated 16 Apr, 2018 | Balanced Scorecard History, Strategy maps & mapping
You can design a strategy map for different purposes. You can draw a ‘strategy map’ in a variety of ways. However, only some help you develop the strategy and the subsequent scorecard underneath. The others act more as communication tools. This article...
