Behavioural & cultural change
Browse and explore the various articles below...
Culture myth: People don’t like change. Yes they do!
You will have heard someone say, “People don’t like change”. Did you ever stop to think why they said it? I suggest that someone who says “People don’t like change” is using it as an excuse for the failure of their own strategy for change (If...A Compelling Imperative for Strategic change
The Chief Executives I interviewed whose strategy required significant change in culture, started with a compelling imperative for change. They made sure their people understood the rational and emotional reasons for the change. This article explains how a compelling...The Burning Platform: what is a better metaphor for change
The burning platform is a popular metaphor for how to bring about organisational change. However I think it is 1) Insensitive and 2) An unhelpful metaphor for change. I will explain how Chief Executives actually encourage and explain the need for change in their...
What is the Dark Matter of Organisational Performance and Success?
In this article, I explore the idea of, metaphorical, dark matter and dark energy, in organisational success and organisational performance. Jim Collins, (Author of Good to Great and Built to last) suggests we have missed this important dark matter. I offer ways you...
Organisations do not exist: Think social systems
Whilst organisations appear to be organised, social systems emerge naturally and connect, despite organisational structures and boundaries. In reality, we need to view and understand our Organisations as Social systems. If we forget that we miss how people, human...Upside down organisation charts: Using them effectively
Upside down organisation charts are re-drawn with a purpose: to invite executives to think differently about their organisation and their role. This article explains how to draw them upside down (it is not simply turned upside down) and how the changed perspective...
Forget your business model… What about your people model?
What is your people model? I hear lots of talk about an organisation’s business model, or their operating model, or their service delivery model. It is a core part of what I do, understanding how the business, operation, or service is going to deliver and make...
