Blog Posts

Post Category: ‘Communicating bad news’

Blackberry outage – a great example of how not to communicate strategy

So it is now day three of the great blackberry outage, and what do we know? I know emails come …

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Will 35% of your staff leave, come the end of the crisis?

This weekend I was at a seminar organised by the entrepreneur coaching company that James Caan has set up.  One …

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Admirable honesty from a Politician

It is refreshing to hear frankness and honesty from a politician.  So I was amused to read this on the …

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Politicians claiming responsibility for things they don’t control is a bad model to follow

Back near the start of the Gulf of Mexico crisis, Barack Obama claimed to have hid foot on the neck …

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Clarity of communication: Fukushima nuclear reactor as an example.

Watching the developments after the terrible earthquake and tsunami in Japan, I have been frustrated by the reporting of the …

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Leaking news or keeping it under wraps

As it it budget day in the UK, (The day the Chancellor announces changes to various tax rates)  we have …

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Vince Cable – Not even malicious compliance

Only a few weeks ago Lord Young was booted out of office for telling the truth about the cuts, but …

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Communicating finance in the public sector

Just at the moment, one of the most difficult places to be must be in finance in the public sector. …

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Admitting to mistakes and taking responsibility

Listen out for how people explain problems and faliures. Do they say: “It was the weather. We had a wet …

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Communicating redundancy and bad news

We sometimes have to deliver bad news, communicating redundancy, closures or similar change. Here is practical advice on planning and …

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