
Quality of conversation
Browse and explore the various articles below...


Why fly an untested strategy: Testing your organisation’s strategy against the external environment
You would not fly a plane or drive a car that was untested – so why do we sometimes try to execute untested strategies? There are lots of ways to test a business strategy and check its validity. Recently, I was running a strategy workshop for an Executive team...
The six frogs and decision making
Here is a question for you: There are six frogs on a wall. Two frogs decide to jump off. How many frogs are now on the wall? OK, I’ll save you the embarrassment: there are six. Why? The two frogs only decided to jump off; they did not actually jump off. Sorry!...
How to avoid quick consensus leading to bad decisions
We like decisive decision making. However we often see that quick consensus leads to bad decisions. In a team situation, forcing quick consensus can easily lead to taking bad decisions. To avoid this, effective decision makers even organise dissent to improve the...The Balanced Scorecard is not a technical tool: It is a social tool!
Most of what we see in “Balanced scorecards” are technical tools. Many of the questions we see and hear on balanced scorecard forums are technical questions. Many balanced scorecard projects are seen as, primarily, technical projects. This applies to of...Insight 5: It’s about the quality of conversation:
Insight 5: It’s about the quality of conversation: It is good to force out arguments, ambiguity and conflict This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. When working on strategy...