A specialist management consultancy.
A stimulant for organisations
Strategy : People : Performance : Results
In changing and challenging environments, our clients want to improve their strategy, people and performance.
We throw light on our client’s problems, and their underlying causes.
We help you solve them, so you can deliver your results more reliably.
I want to ensure our strategy is robust, has a clear story and will make a difference...
How do we improve the quality of our strategic thinking, execution and learning? Our strategy needs to be responsive, yet still be persistent and stable. How do we manage these tensions?
Learn more in “The Strategy Zone”…
Our Performance Management approach is not working well. I want to understand why and find a more appropriate solution...
The changing nature of organisations, of strategy, how we want to manage today, requires we adapt and refine our performance management approach. We need to understand why it is failing and how to fix it.
Diagnose problems and learn more in “The Performance Management Improvement Zone“… and “The Modern Balanced Scorecard Zone“
I want us to be more agile, responsive, make decisions better, and learn quicker...
It should be simple. Make good decisions, execute them well and learn from them quickly. But how do we improve decision making, action & learning throughout our organisations?
Learn more in “The Decision Improvement Zone“…
I want our people to engage in our strategy, so people get it, and real change happens...
Merely communicating your strategy is not enough. To truly change the way your people think, act and behave, you have to socialise your strategy. That requires a deeper way of thinking.
Learn more in “The Socialising Strategy Zone”…
Given the importance of people and how work is changing, I sometimes wonder if there are better ways to manage?
How we manage our organisations and people is a choice. There are many types of cultures and approaches, depend your upon philosophy and needs. They are evolving. One size does not fit all. hence we developed the 4G BSC approach
Learn more in “The 4th Generation Strategic Balanced Scorecard Zone”…
To deliver our strategy we need effective cultural and behaviour change...
Strategy usually involves cultural and behavioural change. We have researched how successful Chief Executives view culture and go about changing the deeply embedded behaviours, norms and values.
Learn more in “The Culture Change Zone”…
Of course, the key to really effective consultancy is:
Getting beyond the presenting issues… and finding the real, deeper, underlying causes…
Having honest, even challenging, conversations about those causes…
Helping a client address the underlying causes, with sustainable solutions.
(This is why our clients sometime use us to solve their ‘Sticky problems’. Those problems which are persistent, whose source is unclear and that are not being solved by traditional methods or approaches.) Contact us to discuss a sticky problem…
The paradigm shift zone
There are changes in our context. For instance:
- The nature of work & employment is changing.
- We have more choice over how we design our organisations.
- The nature of competition and partnerships is changing.
These affect how we view, design, lead and manage our organisations. Explore these changes and their consequences, in “The Paradigm Shift Zone“…
Organisational structures are artificial constructs. How they really work…
Performance Management does not exist! Yes really…!
“Strategy gets eaten by culture” is a pathetic excuse. Explain….
All plans should be burnt! See why…
Useful Resources. Need help solving a problem?
Two Books, White Papers, Case Studies and over 300 blog articles.
We have written two books to help Executives and practitioners address the problems of Communicating & socialising strategy and capturing your Strategy and turning it into a modern Strategic balanced scorecard that works in a genuine learning organisation.
What types of Businesses & Organisations do you work with?
Our clients range from the large and diverse, such as International Banks, Insurance companies and Water Companies, through charities both large and local, to the unusual, such as membership organisations, partnerships and collaborations.
A better question would be, what types of management teams do you work with? What they have in common are Executives and Managers who recognise they want a different way of looking at the problems they have, a deeper analysis, or a fresh approach to help them make things happen. Executives and managers that are willing to be open to some challenge and a fresh pair of eyes, to make a difference.
If that is you, give us a call.
Do you pass on your skills and knowlege to our people?
Do you ever turn down clients?
Oh Yes. In two circumstances:
- When asked to do work outside our specialism and expertise. It is the interests of neither the client, or us, to do such work.
- Where a client is not serious about change: We want to help organisations change and improve. If a client is not serious about change, and we think we cannot seriously help that client bring about the changes and improvements, we will turn work down. Again it is in neither of our interests to do this work.
In both these cases taking the work would waste your money and time: You should be able to get a better solution. It will also waste our time, and we would not get a reference from you that we can use.
Can I have an exploratory conversation with you?
Of course. We enjoy talking to Executives who have challenges and exploring their issues.
To arrange a time that suits you, simply send us an email or call.
What sort of Organisation are we?
A specialist consultancy. Based in the UK, but operating around Europe and the rest of the world.
We search for clients where we can genuinely make a difference and help change and improvements to happen.
We aim to educate, inform and occasionally provoke the market and our clients. We want to pass our skills and knowledge onto our clients so they become self-sufficient.
Phil Jones, Chief Executive, Excitant Ltd
Water & Utility Companies
We have helped major UK Water Companies with strategy and AMP design, including the UK Water Industry Research Ltd.
We have helped International banks (Retail, commercial and investment), Building Societies, and Insurance and reinsurance companies.
Clients have engaged us from Manufacturing & engineering, Oil & Gas, Retail, IT, Professional services, as well as central & local government.
Charities & Third Sector
Our clients have includes all sorts of Charities from Fund providers, to hospices and children’s charities.
We seem to have a niche helping organisations with complex or unusual business models. For instance, organisations whose role is to facilitate a federation of other organisations to achieve change or deliver results.
“We achieved more as a Management team in a 2-day strategy session with you on your own, than a pair of consultants achieved in four days. They were really effective days for the whole team.” Lindsay Stratton, Managing Director, Unite Modular Solutions
“To get the number of regions up and running with the strategy, to the extent we have, in the timescale, is very positive. It is better than we have done previously.” Steve Scown, Director, Dimensions
“I can’t think of another example of a project where there has been such sign-up to the approach from every directorate. We have not embedded things in the same way before.” Steve Ince, Director, Dimensions
”You have given us a sound basis from which we can help to integrate innovation and socialise our strategy across the whole organisation” Innovation Manager, Anglian Water”
“Only use Excitant if you are genuinely committed to the high level goals and improved organisational capabilities of a strategy-driven organisation” Ben Ticehurst, Deputy Chief Executive, Peterborough City Council
“Even five years on, we are still using the approach you helped us develop. It has been central to building our capability as a department and focusing on delivery to our clients.” Mike Martin, Managing Director, Anglian Water Technical Services
To discuss how you can be more confident your strategy will be implemented…
Just give us a call or fill out the form below.