by Phil Jones | Updated 5 Feb, 2018 | Paradigm shifts
To avoid clichés and platitudes, let us be clear what is a paradigm, and therefore what is a paradigm shift. The phrase ‘Paradigm shift’ has become a cliché. This overuse is causing the phrase to lose its impact. Are you, like me, fed up with any change being...
by Phil Jones | Updated 3 Jan, 2018 | 4G Balanced Scorecard, Paradigm shifts
Clients are asking us, “How do we move away from an annual strategy process, to treating strategy as a process of continuous learning?” Traditional Strategy: deliberate, top down and annual First, let us look at how strategy is commonly described. Strategy...
by Phil Jones | Updated 24 Oct, 2017 | Organisations are Social systems, Paradigm shifts, Thought provokers
Whilst organisations appear to be organised, social systems emerge naturally and connect, despite organisational structures and boundaries. In reality, we need to view and understand our Organisations as Social systems. If we forget that we miss how people, human...
by Phil Jones | Updated 27 Oct, 2017 | 4G Balanced Scorecard, Behavioural & cultural change, Culture of performance, Paradigm shifts, Quality of conversation
Most of what we see in “Balanced scorecards” are technical tools. Many of the questions we see and hear on balanced scorecard forums are technical questions. Many balanced scorecard projects are seen as, primarily, technical projects. This applies to of...
by Phil Jones | Updated 26 Jun, 2018 | Behavioural & cultural change, Culture of performance, Paradigm shifts
What do we mean by a culture of performance, and how do you create a culture of performance, avoiding dysfunctional behaviours and other games that the wrong culture can encourage? If you are are you concerned about the culture and behaviours that performance...
