by Phil Jones | Updated 30 May, 2020 | Agile & learning organisations, Decision Making & Decision Taking
Do you learn from failure? Wouldn’t it be better to learn, before they fail? This article is about how to better learn from your projects, and be better at implementing those “Lessons learnt”. It includes a checklist that a client found really...
by Phil Jones | Updated 30 May, 2020 | Decision Making & Decision Taking
Have you ever been in a meeting where a topic comes up and the conversation becomes: Person A: “I think that is an HR problem.”Person B: “No, it’s an IT problem.”Person C: “It is a problem of funding.”Person D: “I think it is caused by customers and marketing.” ...
by Phil Jones | Updated 22 Jul, 2018 | Thinking Fast and Slow
Last year I wrote a couple of blog posts about “Thinking fast and slow with strategy” that became some of my most visited posts. The posts were inspired by the book by Daniel Kanhemann, “Thinking Fast and Slow”. I strongly recommend you get a copy and read it if...
by Phil Jones | Updated 22 Jul, 2018 | Decision making and taking examined
In some of my other blog posts I make a clear distinction between decision making and decision taking. When we make a decision we (literally) construct that decision: decision making is decision construction. When we take a decision we commit to action: decision...
by Phil Jones | Updated 17 Oct, 2017 | Decision Making & Decision Taking, Quality of conversation, Thought provokers
Here is a question for you: There are six frogs on a wall. Two frogs decide to jump off. How many frogs are now on the wall? OK, I’ll save you the embarrassment: there are six. Why? The two frogs only decided to jump off; they did not actually jump off. Sorry!...
by Phil Jones | Updated 10 Oct, 2017 | Culture of performance, Decision Making & Decision Taking
Let me tell you the story of the curious case of missing financial control. In one organisation we worked with, the objective was to develop the autonomy and capability of various business units, located in separate properties around the country. The company ran...
by Phil Jones | Updated 31 Dec, 2017 | Decision Making & Decision Taking, Quality of conversation
We like decisive decision making. However we often see that quick consensus leads to bad decisions. In a team situation, forcing quick consensus can easily lead to taking bad decisions. To avoid this, effective decision makers even organise dissent to improve the...
by Phil Jones | Updated 6 Jul, 2018 | 4G Balanced Scorecard, Balanced Scorecard Design Principles, Decision Making & Decision Taking
How do you test a balanced scorecard to see if it will be informative, useful and effective? With over 20 years experience designing and implementing balanced scorecards I have one key test that usually reveals how the balanced scorecard has been designed and is...
by Phil Jones | Updated 10 Oct, 2017 | Decision Making & Decision Taking
In our six stage decision process the decision framing or situation diagnosis stage is one that is easily stepped through too quickly. A move that can be disastrous. A recent client experience highlighted for them, and me, the importance of this stage. Working on...