by Phil Jones | Updated 10 Jul, 2017 | Avoiding communication mistakes, Communicating & Socialising Strategy
What are the risks of getting your strategy communication wrong? Here are my top three: We think have communicated the strategy when we have not. … So, nothing happens. People do not understand ‘why’ things have to change. The thinking behind the strategy is not...
by Phil Jones | Updated 10 Jul, 2017 | Avoiding communication mistakes, Communicating change
Having recently being involved in the due diligence phase of an acquisition process, it was interesting to think through the communication during acquisition, from the seller’s perspective. Also from the perspective of the people employed in the plant that were...
by Phil Jones | Updated 7 Jul, 2017 | Avoiding communication mistakes, Communicating & Socialising Strategy
How do we make sure that our mission, vision and strategy are memorable and understood? How do we make them sticky, so they stay in peoples’ minds? Making strategy memorable In the book, Made to stick, by Chip and Dan Heath, there is a lovely example of how to...
by Phil Jones | Updated 18 Oct, 2017 | Avoiding communication mistakes, Strategy communication, Thought provokers
Whilst researching my next book, I was discussing with a Chief Executive how he communicated the culture his organisation. He explained that they published the revenue, margin and profit from every deal on the wall. Everyone knew what the overheads were so that they...
by Phil Jones | Updated 18 Oct, 2017 | Avoiding communication mistakes, Communicating & Socialising Strategy, Strategy communication
In this short series we look at where strategy has been communicated well, and badly, examine why some succeed and others do not. Don’t expect a description of big conferences and management “tablets of stone” speeches. This is about communicating the underlying...
by Phil Jones | Updated 9 Feb, 2016 | Avoiding communication mistakes
I have just found in Alan Steven’s (The Media coach) newsletter that June is supposed to be “Effective communication month”. Did you know that? Neither did I. It is now the June 24th and this is the first I have heard. Whoever made this up, needs to...
by Phil Jones | Updated 18 Oct, 2017 | Avoiding communication mistakes, Communicating bad news
Back near the start of the Gulf of Mexico crisis, Barack Obama claimed to have hid foot on the neck of the oil executives in BP ensuring that they solve the problem. An unfortunate metaphor perhaps as it is quite difficult to operate an oil rig with someone’s...
by Phil Jones | Updated 29 Oct, 2018 | Avoiding communication mistakes, Communicating bad news
Watching the developments after the terrible earthquake and tsunami in Japan, I have been frustrated by the reporting of the problems at the nuclear reactor plant at Fukushima. The thing that frustrated me the most was the loose language used in describing the...
by Phil Jones | Updated 9 Feb, 2016 | Avoiding communication mistakes, Communicating bad news, Planning communication
As it it budget day in the UK, (The day the Chancellor announces changes to various tax rates) we have been inundated with speculation about what will be in the Chancellor’s budget. All prior to the announcement. Now it is a tradition that the contents of the...
