by Phil Jones | Updated 4 Jul, 2017 | 4G Balanced Scorecard, Organisations are Social systems
Upside down organisation charts are re-drawn with a purpose: to invite executives to think differently about their organisation and their role. This article explains how to draw them upside down (it is not simply turned upside down) and how the changed perspective...
by Phil Jones | Updated 22 Jul, 2018 | Thinking Fast and Slow
Last year I wrote a couple of blog posts about “Thinking fast and slow with strategy” that became some of my most visited posts. The posts were inspired by the book by Daniel Kanhemann, “Thinking Fast and Slow”. I strongly recommend you get a copy and read it if...
by Phil Jones | Updated 13 Apr, 2018 | Balanced Scorecard Various Types
As you browse the web or read articles you will come across various Balanced Scorecards as steering wheels, jigsaw puzzles or other symbolic pictures. The Tesco Steering wheel is well known. In this article I want to explore why these balanced scorecards and steering...
by Phil Jones | Updated 4 Jan, 2018 | Strategy maps & mapping
Working with a client last year I placed a draft strategy map on the wall. Actually I placed their business model so that they could start to develop their strategy over the top of their business model, once we had the business model correct. The reaction from the...
by Phil Jones | Updated 16 Apr, 2018 | Strategy, Thought provokers
In the world of strategic thinking and models there are many ways to think about strategy: but there are also several levels. In this post I want to explore three levels or dimensions. Let me take a simple example. Some people are quite keen on the Michael Porter...
by Phil Jones | Updated 27 Dec, 2017 | KPI & measure design, Performance management
Why use a KPI? There is a lot of discussion about which particular measure, indicator or KPI to use. There is far less discussion about why use a KPI in the first place. Actually, the reason is often a heuristic. Let me explain…. To solve difficult...
by Phil Jones | Updated 17 Oct, 2017 | A Modern System of Management, Thought provokers
I am quite interested in the psychology of management because I think we tend to adopt psychological models of how management works, and how change happens, without necessarily questioning their assumptions and continued validity, or applicability. I also find that...
by Phil Jones | Updated 22 Feb, 2018 | Agile & learning organisations, Managing uncertainty & risk
What sort of decisions about the crisis improved, or worsened, shareholder value? It is useful to look back at the types of responses and decisions various organisations had to the credit crisis, and their speed, to see if there are patterns that influence...
