by Phil Jones | Updated 4 Jan, 2018 | Culture of performance, Organisations are Social systems, Thought provokers
OK, I can hear the squeals of anguish and dissent. “Of course organisational structures exist” I hear people say. We have organisations and we create structures and we do organisational design to place people within those structures. We spend time and...
by Phil Jones | Updated 4 Jan, 2018 | Behavioural & cultural change, Organisations are Social systems
Have you ever been though a “re-organisation”? You know the sort. They take about nine months and typically cost anything between £1 million and £10 million. (I am counting consultancy fees, disruption, effort spent in none operational activities and...
by Phil Jones | Updated 27 Oct, 2017 | 4G Balanced Scorecard, Behavioural & cultural change, Culture of performance, Paradigm shifts, Quality of conversation
Most of what we see in “Balanced scorecards” are technical tools. Many of the questions we see and hear on balanced scorecard forums are technical questions. Many balanced scorecard projects are seen as, primarily, technical projects. This applies to of...
by Phil Jones | Updated 29 Oct, 2018 | Behavioural & cultural change
In another post I explained how many public sector organisations pull back from sacking people. “This is the public sector – we can’t sack people!” Yet, the very people who you need to be moving on, can be the ones that are most difficult to...
by Phil Jones | Updated 29 Oct, 2018 | Behavioural & cultural change, Culture of performance
This is a phrase I keep coming across, “You can’t sack people in the public sector”. Here is the catch: When you want to bring about cultural and behavioural change there will be some people who cannot, or will not, change their behaviour. They...
by Phil Jones | Updated 19 Dec, 2013 | Behavioural & cultural change, Culture of performance
Insight 6: If you want proper leadership, draw your organisational chart upside down This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. Creating the space for others to perform If you...
by Phil Jones | 19 Dec, 2013 | Behavioural & cultural change, Strategy
Insight 4: It’s about behaviours, (Stupid!) The Deeply Embedded Learnt Behaviours. This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. I recently interviewed twenty Chief Executives...
by Phil Jones | Updated 19 Dec, 2018 | Behavioural & cultural change, Culture of performance, Thought provokers
I was working with a client who, like many organisations, was getting tangled up in definitions of purpose and mission. What it revelaed was the importance of ‘Meaning’ at work, and meaningful work, today. This article untangles purpose and mission, but...
by Phil Jones | Updated 7 Jul, 2017 | Behavioural & cultural change, Culture of performance, Strategy
Someone suggested to me that culture precedes strategy. Should culture preceed strategy? I understand why think that, but I am not at all convinced. First however we need to dispel the myth that “Culture eats strategy for breakfast”. Culture only eats...
