Modern Balanced Scorecards
Browse and explore the various articles below...
Balanced Scorecard at 20: Norton’s predictions for the balanced scorecard’s future
It is 20 years since the first Harvard Business review article by Kaplan and Norton in 1992. Now, in 2012, 70% of organisations claim to have a balanced scorecard and the approach has moved on significantly. To commemorate the success of the approach , on 12th...Balanced Scorecard at 20: Kaplan tells some academics they should have read more up to date material
When I saw a that an academic journal, the “The Journal of Accounting & Organizational Change” (Volume 8 issue 4, Published: 2012) was doing a whole series of articles on the Balanced Scorecard at 20, and including Bob Kaplan’s thoughts as well,...The danger of “What gets measured gets managed” and a better approach
You often hear: “What gets measured gets managed”. I want to put a different perspective on this because our experience is that it is far too simplistic. Management is a far richer than simply measurement, isn’t it? A better phrase might be:...Hoshin Planning and the Strategic Planning process
A recent question on Linkedin was about deploying Hoshin Planning as a part of a strategic Planning process. Few respondents seemed to have come across this in action, so here was my response: Untangling problems with Hoshin Planning Let me tell you about a client I...A short history of balanced scorecard design
What really makes a balanced scorecard, balanced? If you are used to balanced scorecards that simply have measures in a variety of perspectives, this article will help you. Even if you are familiar with the cause and effect model you will learn about how simple...