by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Alignment, Strategy implementation, Strategy maps & mapping
A client recently asked an important question. They are in the middle of strategy development and planning. They want to move to more useful measures and a better grip on the organisation. They are considering a strategic balanced scorecard approach. There is so...
by Phil Jones | Updated 26 Oct, 2017 | Examples & case studies, Ownership and buy-in, Strategy implementation
In this video, (the third of three) Steve Lunn talks to Phil Jones about how he changed the incentive and reward system at Anglian Water using the Strategic Balanced Scorecard Approachas a central part of their Transformation project. A significant part of the...
by Phil Jones | Updated 21 Jun, 2018 | Balanced Scorecard Alignment, Strategy maps & mapping
Last week I had a conversation with a client who already has a strategy map (or so I thought). However when I asked about their cause and effect model across the perspectives they sounded blank. It turned out that what they were calling a strategy map was actually an...
