by Phil Jones | Updated 26 Dec, 2017 | 4G Balanced Scorecard, Outcome thinking, Performance management
Outcome thinking and balanced scorecards look like two unrelated approaches to managing performance and results in organisations. However, they have very close connections. Learn how knowledgeable application allows these two, apparently different approaches, to work...
by Phil Jones | Updated 27 May, 2020 | KPI & measure design
What is the difference between measures and indicators? This question has become a perennial topic on many discussion forums: To us there is a clear and useful distinction. Unfortunately, a very loose language merges these separate words, measures and...
by Phil Jones | Updated 30 May, 2020 | Balanced Scorecard Various Types, Strategy implementation
Are Balanced Scorecard implementations for Strategy Execution and for Performance Management actually two different types of projects and balanced scorecard? Do they actually have different agenda, work flow, stakeholders involved, pitfalls, and require different...
by Phil Jones | Updated 15 Feb, 2018 | Ownership and buy-in
Getting buy-in for balanced scorecards can be difficult. Having helped around 60 organisations implements such an approach, there are various ways of getting buy-in for balanced scorecards, depending on that organisation’s needs. Here is some practical advice....
by Phil Jones | Updated 30 May, 2020 | Decision Making & Decision Taking
Have you ever been in a meeting where a topic comes up and the conversation becomes: Person A: “I think that is an HR problem.”Person B: “No, it’s an IT problem.”Person C: “It is a problem of funding.”Person D: “I think it is caused by customers and marketing.” ...
