by Phil Jones | Updated 15 Sep, 2011 | 4G Balanced Scorecard, Agile & learning organisations, How we make & take decisions
Using Judgement and Evidence in Modern Balanced Scorecards: the use of subjective and qualitative measures. Audience questions and responses I presented a BetterManagement webinar on this subject, on 14th October, and it received a lot of interest. You can listen...
by Phil Jones | Updated 27 Feb, 2018 | Agile & learning organisations, Emergent strategy, Managing uncertainty & risk
How do you handle rapidly evolving and changing strategy with a strategic balanced scorecard? We often feel that the environment around us, is changing rapidly. So, we need an approach to strategy planning, communication and implementation that can accommodate a rate...
by Phil Jones | Updated 7 Jul, 2017 | Agile & learning organisations, Modern Balanced Scorecards
Modern Balanced Scorecards: The Sesame Street Connection To understand the Balanced Scorecard you have to understand where the originators were coming from. This article provides insights into how the originators thinking influenced the underlying principles of the...
by Phil Jones | Updated 4 Jan, 2018 | A Modern System of Management, Strategic planning
Increasingly businesses are aware that traditional, annual budgeting can constrain, as much as it controls and plans. No-one is saying, “Ignore the money”. However, it is a tool designed for centralised planning over relatively long and stable periods. The...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Alignment, Strategy maps & mapping
How do you cascade a balanced scorecard? Here are some simple rules that I use when when cascading balanced scorecards, learnt when I worked with Norton & Kaplan. Ones that I continue to apply with my clients. 1) Cascade objectives rather than measures. While...
by Phil Jones | Updated 12 Jul, 2018 | Balanced Scorecard Questions & Answers, Balanced scorecards and risk management, Modern Balanced Scorecards
Eight ways your balanced scorecard should be helping you in an uncertain environment (Part 2) This article provides four more ways that a good balanced scorecard should be helping you. It also includes a check list you can action immediately. In the last article I...
by Phil Jones | Updated 30 May, 2020 | Balanced Scorecard Questions & Answers, Balanced scorecards and risk management, Managing uncertainty & risk
Your balanced scorecard should be helping you in an uncertain economic climate The current environment is an excellent test of your balanced scorecard. Does it still serve you well as the economy changes, with credit tightening, interest rate and exchange rate...
by Phil Jones | Updated 6 Jul, 2018 | Balanced Scorecard Design Principles, Strategy maps & mapping
Balanced scorecards need a strategy map to orientate them towards the strategy. Strategy maps need a tangible future to describe the future that the strategy will deliver in a way that is tangible and clear. Strategy maps and the tangible future wok together. Strategy...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Design Principles, Strategy maps & mapping
Strategy is about change and improvement, so Strategy maps have to reflect that change and balanced scorecards have to be able to track that change to manage performance. Modern, third and fourth generation, balanced scorecards have strategy maps. These contain the...
