4G Balanced Scorecard
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The Chief Executive and the Lightbulb: How we think about performance management
As I talked, I noticed that the Chief Executive was no longer listening. She had gone into that state of deep thought, staring up and away into the distance; thinking intensely: thinking about something – I had no idea what. I decided not to disturb those...Strategic Balanced Scorecards for Hospices: Some advice from experience
This article will help you in the design, implementation and use of a Hospice balanced scorecard: You can apply this advice on a Hospice strategic balanced scorecard approach in any similar charity. I was delighted to find that the Hospice Sector’s umbrella body...
4G Balanced scorecards are about more flexible management systems
Kotter puts it very well, ” Management is about making sure the system runs in the organisation; whereas leaders choose and design the management system that the organisation needs”. In “Reinventing management”, Julian Birkinshaw writes about...The Strategic Balanced Scorecard is based on praxis, not dogma
On a LinkedIn forum I was being told that I did not know what was in a manual and therefore did not understand the Palladium Balanced Scorecard approach which gets called the Execution Premium. I am told I used ‘incorrect’ language. Also that there was...The Balanced Scorecard is not a technical tool: It is a social tool!
Most of what we see in “Balanced scorecards” are technical tools. Many of the questions we see and hear on balanced scorecard forums are technical questions. Many balanced scorecard projects are seen as, primarily, technical projects. This applies to of...
The Psychology of Management: Taking the long view
I am quite interested in the psychology of management because I think we tend to adopt psychological models of how management works, and how change happens, without necessarily questioning their assumptions and continued validity, or applicability. I also find that...Using templates for Strategy Development, Performance Management & Balanced Scorecards (NOT)
I often come across people asking for templates for their balanced scorecards. A recent example, worried me because went to the core of how strategy is developed and managed in an organisation. The question was being asked by someone with the role of “Strategy...