by Phil Jones | Updated 4 Jan, 2018 | Strategy maps & mapping
Working with a client last year I placed a draft strategy map on the wall. Actually I placed their business model so that they could start to develop their strategy over the top of their business model, once we had the business model correct. The reaction from the...
by Phil Jones | Updated 16 Apr, 2018 | Strategy, Thought provokers
In the world of strategic thinking and models there are many ways to think about strategy: but there are also several levels. In this post I want to explore three levels or dimensions. Let me take a simple example. Some people are quite keen on the Michael Porter...
by Phil Jones | Updated 11 Jan, 2018 | Communicating Strategy: The Book, Thought provokers
During the initial research for my book, “Communicating Strategy” I found a web site that suggested: “You should not communicate your strategy, as it will leak your strategy to the competition”. I was incensed by this idea. I hope you are also, because,...
by Phil Jones | Updated 20 Jun, 2018 | Communicating & Socialising Strategy, Ownership and buy-in
Line of sight and The golden thread are often talked about but also often confused. For us, they are two different things and the distinction is important. These are both about how individuals and teams in the organisation relate to the organisation’s goals, but in...
by Phil Jones | Updated 10 Oct, 2017 | Decision Making & Decision Taking
In our six stage decision process the decision framing or situation diagnosis stage is one that is easily stepped through too quickly. A move that can be disastrous. A recent client experience highlighted for them, and me, the importance of this stage. Working on...
by Phil Jones | Updated 5 Feb, 2019 | Decision Making & Decision Taking
One of the components of good decision-making is to recognise the level of decision you are dealing with, and particularly levels of sub-decisions, within a decision. In this article we are going to explore ‘Level 2 decisions’ that sit within a top-level...
by Phil Jones | Updated 27 May, 2020 | Strategy maps & mapping
Strategy maps are a very visual tool. So sometimes small details catch someone’s eye. However, the picture of the strategy map might be saying more than a thousand words if you are not careful. Is that small gap important? Earlier this year I was...
by Phil Jones | Updated 27 Dec, 2017 | KPI & measure design, Performance management
Why use a KPI? There is a lot of discussion about which particular measure, indicator or KPI to use. There is far less discussion about why use a KPI in the first place. Actually, the reason is often a heuristic. Let me explain…. To solve difficult...
by Phil Jones | Updated 3 Jun, 2020 | Thought provokers
I like to pay attention to our language, because how we speak gives us clues about how we think. In this case how we are failing to think about a subject. The use of one particular word really annoys me. That word is: methodology. Methodology is the study of...