by Phil Jones | Updated 26 Jun, 2012 | Strategy on a page
I was recently contacted by a client in a large charity who wanted to get their complex strategy on a single page. They had worked through the strategy with the board, and subsequently with key members of the management team. The ideas were captured in a word...
by Phil Jones | Updated 22 Feb, 2018 | 4G Balanced Scorecard, Emergent strategy
Talking with a Chief Executive the other week about a new strategy map and balanced scorecard for their organisation, he had realised the importance of emergent strategy and wondered how the modern strategy map and scorecard supported it. Deliberate strategy Like...
by Phil Jones | Updated 27 May, 2020 | KPI & measure design
What is the difference between measures and indicators? This question has become a perennial topic on many discussion forums: To us there is a clear and useful distinction. Unfortunately, a very loose language merges these separate words, measures and...
by Phil Jones | 19 Apr, 2012 | Performance management
Challenge 2: Driving performance – KPI and driver models Having got control of their organisations, (Challenge 1), executives then want to drive change and improvement. So, a popular second stage is to attempt to focus effort and create change using a...
by Phil Jones | Updated 27 Oct, 2017 | KPI & measure design, Modern Balanced Scorecards
Mistaken approaches to Balanced Scorecard Perspectives for NfP organisations To really create change and implement strategy in a charity, you need more than a simplistic scorecards. You have to be thinking modern Balaced Scorecard approach: One that systematically...
by Phil Jones | Updated 20 Oct, 2017 | Strategy communication, Thought provokers
Ever sat in an organisation wondering about the nicely framed values and mission statements on the walls. Welcome to “The ten thousand and six words problem”. Just about every organisation has them, on their walls, in their corporate brochures and on...
by Phil Jones | Updated 26 May, 2020 | Modern Balanced Scorecards, Performance management
Challenge 1: Getting control – operational balanced Scorecards Many Executives start in a search for control and the basic discipline of management reporting. What we call, “Getting a grip on the organisation”. The approach they use is often to collect a wider...
by Phil Jones | Updated 2 Jul, 2018 | Balanced Scorecard Alignment
A linkedin question recently was about the integration of the Balanced scorecard framework and the Project hierarchy. The questioner desctibed their situation like this: “We have a top level strategy map for company-wide usually contains 15-25 main strategic...
by Phil Jones | Updated 10 Jul, 2017 | Avoiding communication mistakes, Communicating change
Having recently being involved in the due diligence phase of an acquisition process, it was interesting to think through the communication during acquisition, from the seller’s perspective. Also from the perspective of the people employed in the plant that were...
