by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard History
It is 20 years since the first Harvard Business review article by Kaplan and Norton in 1992. Now, in 2012, 70% of organisations claim to have a balanced scorecard and the approach has moved on significantly. To commemorate the success of the approach , on 12th...
by Phil Jones | Updated 30 May, 2020 | A Modern System of Management
Reinventing how we manage from first principles. Given a continuing climate of austerity, uncertainty and international competition, most executives are under pressure to improve their organisations through costs, productivity or revenues. The focus for change has...
by Phil Jones | Updated 22 Feb, 2018 | Agile & learning organisations, Managing uncertainty & risk
What sort of decisions about the crisis improved, or worsened, shareholder value? It is useful to look back at the types of responses and decisions various organisations had to the credit crisis, and their speed, to see if there are patterns that influence...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard History
When I saw a that an academic journal, the “The Journal of Accounting & Organizational Change” (Volume 8 issue 4, Published: 2012) was doing a whole series of articles on the Balanced Scorecard at 20, and including Bob Kaplan’s thoughts as well,...
by Phil Jones | Updated 4 Sep, 2023 | 4G Balanced Scorecard, Strategy implementation, Thought provokers
In this article we look at a really common statistic that was popularised with Norton & Kaplan’s approach: the “statistic” that 9 out of 10 of business strategies fail due to poor execution. Now, I have never believed it. It is attributed to...
by Phil Jones | Updated 27 May, 2020 | Strategy Mapping for Learning Organizations - The Book
My publishers have been busy and there is now a Kindle version of my book, “Strategy Mapping for Learning Organizations.” You can get it from the Kindle store on Amazon.co.uk (and I assume other Kindle stores)....
by Phil Jones | Updated 20 Jun, 2018 | Balanced scorecards and risk management, Managing uncertainty & risk
The way that balanced scorecards manage risks is completely misunderstood. It is nonsense to suggest that they do not mention, address or manage risks. Balanced scorecards do manage risk, when used as part of a strategic balanced scorecard approach. Then, Strategic...
by Phil Jones | Updated 30 Oct, 2018 | Communicating & Socialising Strategy, World of Public Sector & NFP
I was privileged to talk with a Chief Executive who had been changing the culture of their organisation and going back to its roots. One interesting piece was the organisational metaphor they created for their care organisation. The metaphor the used was a hanging...
by Phil Jones | Updated 25 Sep, 2012 | Agile & learning organisations, Strategy as a learning process
Isn’t that a great phrase, “Rigorous, intellectually honest, learning”.The phrase comes from a book called Nail it, Scale it by Paul Ahlstrom and Nathan Furr. The book is designed for entrepreneurs who are developing a proposition for a market. The...
