by Phil Jones | Updated 29 Oct, 2018 | Behavioural & cultural change, Culture of performance
This is a phrase I keep coming across, “You can’t sack people in the public sector”. Here is the catch: When you want to bring about cultural and behavioural change there will be some people who cannot, or will not, change their behaviour. They...
by Phil Jones | Updated 19 Dec, 2013 | Behavioural & cultural change, Culture of performance
Insight 6: If you want proper leadership, draw your organisational chart upside down This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. Creating the space for others to perform If you...
by Phil Jones | 19 Dec, 2013 | Communicating & Socialising Strategy, Quality of conversation
Insight 5: It’s about the quality of conversation: It is good to force out arguments, ambiguity and conflict This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. When working on strategy...
by Phil Jones | 19 Dec, 2013 | Behavioural & cultural change, Strategy
Insight 4: It’s about behaviours, (Stupid!) The Deeply Embedded Learnt Behaviours. This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. I recently interviewed twenty Chief Executives...
by Phil Jones | Updated 30 May, 2020 | Socialising strategy
Insight 3: Communicating strategy is not enough: Strategy needs to be socialised This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. Ever since I started talking about strategy being...
by Phil Jones | Updated 22 Feb, 2018 | Strategy as a learning process
Insight 2: Strategy has become that continuous learning process This is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. Strategy as a learning process is entering the main stream I have been talking...
by Phil Jones | Updated 22 Feb, 2018 | Strategy
Why I now read every strategy document differently. This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. Nowadays, as I read any strategy document there are two questions key I now carry...
by Phil Jones | Updated 31 Dec, 2017 | Decision Making & Decision Taking, Quality of conversation
Making good decisions and executing them well is fundamental to an organisation’s strategy and its performance. How teams and organisations make and take decisions, and their whole decision process, is at the heart of this. Over the years we have helped teams...
by Phil Jones | Updated 22 Jul, 2018 | Strategy, Thinking Fast and Slow
I have been applying Daniel Kahnemans’ work to thinking fast and slow about strategy and decision making in organisations. If you are involved with strategy in any way, I strongly recommend that you read book by the Nobel prize winning Psychologist, Daniel...