by Phil Jones | Updated 20 Jun, 2018 | Strategy, Thought provokers
I frequently see postings and hear statements where people suggest that strategy is about being different. Strategy is about differentiation. Saying strategy needs to be different is a myth. It is only a competitive strategy in a market to create distinct profits...
by Phil Jones | Updated 27 Feb, 2018 | Language of strategy
What is the difference between strategy and planning? I get this question a lot. It is not that people don’t understand planning, but there is often an unclear line in their minds between where strategy stops and planning starts. Others think that a strategy...
by Phil Jones | Updated 7 Mar, 2018 | Strategy
One of the difficulties with strategic away days and strategic planning days is in their name: they are only a day. Last week I had a day and a half with a team: A team that hardly new each other as they were coming from four different countries and different...
by Phil Jones | Updated 7 Nov, 2011 | Examples & case studies, Strategy
This post is about using the approach in “Good Strategy Bad Strategy” to question, review and develop an organisation’s strategy. I think “Good Strategy – Bad Strategy” by Richard Rumelt is one of the best books on strategy I...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Alignment, Strategy implementation, Strategy maps & mapping
A client recently asked an important question. They are in the middle of strategy development and planning. They want to move to more useful measures and a better grip on the organisation. They are considering a strategic balanced scorecard approach. There is so...
by Phil Jones | Updated 15 Sep, 2011 | 4G Balanced Scorecard, Strategy
We are seeing new business models emerge: Can our approach to managing strategy and performance accommodate them? The traditional models of customer intimacy, differentiation, and markets being “talked at” by companies, are being replaced. (See Grant Leboff, Sticky...
by Phil Jones | Updated 22 Feb, 2018 | Balanced scorecards and risk management, Managing uncertainty & risk
So what planning horizon should I use for my balanced scorecard? 1 year, 2 years, 6, 10 perhaps? First recognise that different tools in the overall Balanced Scorecard approach to strategic management are for different planning horizons. Tangible future for 10...
by Phil Jones | Updated 29 Oct, 2018 | Balanced Scorecard Questions & Answers, Strategic planning
stimulaYou might be wondering whether you should use a Balanced Scorecard for strategic planning process. Here is my response to that very question. Don’t use “a balanced scorecard”: use “The Balanced Scorecard Approach” and use it to...
by Phil Jones | Updated 26 Oct, 2017 | Examples & case studies, Ownership and buy-in, Strategy implementation
In this video, (the third of three) Steve Lunn talks to Phil Jones about how he changed the incentive and reward system at Anglian Water using the Strategic Balanced Scorecard Approachas a central part of their Transformation project. A significant part of the...
