by Phil Jones | Updated 29 Oct, 2018 | Balanced Scorecard Design Principles
This article is about how to use strategic goals in balanced scorecards. It was prompted by a Strategy Manager, asking on LinkedIn how use a ‘strategic goal’ in a Norton & Kaplan Balanced Scorecard framework. In this article I explain how you do start...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Perspectives
This post is about the structure of strategy maps and in particular the financial perspective and objectives. Occasionally I meet someone from finance who wants to put the financial perspective at the bottom. Sometimes they want an additional financial perspective;...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Alignment, Strategy maps & mapping
This post is about the structure of a strategy map and the importance of using a purpose or mission statement at the top to anchor the strategy you are describing. Before we detail the financial perspective we must position the organisation’s purpose or mission...
by Phil Jones | Updated 18 Apr, 2018 | Balanced Scorecard Design Principles, Ownership and buy-in
If you want a successful balanced scorecard that get used and informs decisions, you need balanced scorecard ownership and collective understanding. I do not recommend the alternative: “Of course we have a scorecard. I designed it at home the other...
by Phil Jones | Updated 18 Apr, 2018 | Balanced Scorecard Design Principles
Previously I talked about a useful test of any scorecard or strategy map is, “Can I tell the strategy from this?”. You will have already realised that if you cannot, then that begs the question, “What purpose is this serving? “What effect it...
by Phil Jones | Updated 16 Apr, 2018 | Balanced Scorecard History, Strategy maps & mapping
You can design a strategy map for different purposes. You can draw a ‘strategy map’ in a variety of ways. However, only some help you develop the strategy and the subsequent scorecard underneath. The others act more as communication tools. This article...
