by Phil Jones | Updated 25 Oct, 2017 | Communicating & Socialising Strategy, Strategy communication
For years now people have been complaining about death by powerpoint. There is even a powerpoint, about death by powerpoint, on youtube. So how do you break the pattern? How do you get into the practice of not relying on powerpoint? How do you engage the audience and...
by Phil Jones | 10 May, 2010 | Avoiding communication mistakes, Communicating bad news
Listen out for how people explain problems and faliures. Do they say: “It was the weather. We had a wet summer and numbers were down” “There were roadworks outside the shop for 6 weeks and that discouraged people from visiting” “The...
by Phil Jones | Updated 20 Oct, 2017 | Strategy communication
How do you describe the economy to your people, customers, suppliers and shareholders? Because how you do communicate to your staff about the economy will also communicate messages about your strategy and will communicate a host of hidden and implicit messages about...
