The jargon of CSF, KPI, and Measures
by Phil Jones | Updated 15 Sep, 2011 | KPI & measure design
Clean up your jargon. Are you, like me, confused by the way people use KPI, PI, Measure, CSF etc apparently interchangeably. I am. People often ask, what is the difference between KPI, CSF , measures, performance indicators? Frankly people use them interchangeably and...You might also like:
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