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by Phil Jones | Updated 15 Feb, 2018 | Outcome thinking
[Update 2017: Since writing this article, we helped two UK Water companies with their OFWAT outcomes submissions. OFWAT have also improved their understanding of outcomes for PR19. However, this article is still relevant and we have provided some updates to it.] If...by Phil Jones | Updated 29 Oct, 2018 | Performance management
Oh dear! If you are in a water company doing any form of outcome work for OFWAT, you must beware (and read) the accompanying Outcome thinking White Paper on the principles that underly proper outcome thinking. I think it is great that OFWAT are planning to use Outcome...THE PARADIGM SHIFT ZONE
The paradigm shifts that have changed how we view and manage our organisations today.
THE STRATEGY ZONE
Improve strategic thinking, facilitation and alignment. Make strategy a learning process. How to socialise your strategy.
THE CULTURE CHANGE ZONE
Strategy execution is about changing culture and behaviours: Learn how successful Chief Executives achieve this.
THE DECISION MAKING ZONE
It is simple: make good decisions, execute them well, learn quickly. How you can improve your organisation’s decision making.
THE PERFORMANCE ZONE
Performance management and its culture has many forms…. and why we say ‘Performance Management does NOT exist.’ (Yes really)
THE 4G BALANCED SCORECARD ZONE
What is a 4th Generation Balanced Scorecard and do you need one? How different types serve different purposes and breaking myths.
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