Recently a client, a very large Government body, was having a few problems with their planning process. How to engage with their managers, getting the tools of strategy and performance to make coherent sense as a whole, making the story of their strategy clear,...
In this article in a series on Lean thinking and the balanced scorecard we look at how operational measures are represented in balanced scorecard terms and the increasingly popular “Performance hub”. At an operational level it is extremely useful to...
Both lean thinking and the balanced scorecard are very popular techniques, which on closer inspection overlap in their thinking and approach. Of course this is reassuring because both approaches are based on a degree of common sense. It is also true of six sigma...
Lean thinking and process improvement is extremely popular and rightly so. Lean thinking uses a number of practices and approaches to ensure that the processes in an organisation are as efficient as possible and, most importantly, address what the customer wants. In...
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THE PARADIGM SHIFT ZONE
The paradigm shifts that have changed how we view and manage our organisations today.
THE STRATEGY ZONE
Improve strategic thinking, facilitation and alignment. Make strategy a learning process. How to socialise your strategy.
THE CULTURE CHANGE ZONE
Strategy execution is about changing culture and behaviours: Learn how successful Chief Executives achieve this.
THE DECISION MAKING ZONE
It is simple: make good decisions, execute them well, learn quickly. How you can improve your organisation’s decision making.
THE PERFORMANCE ZONE
Performance management and its culture has many forms…. and why we say ‘Performance Management does NOT exist.’ (Yes really)
THE 4G BALANCED SCORECARD ZONE
What is a 4th Generation Balanced Scorecard and do you need one? How different types serve different purposes and breaking myths.