by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard and Hoshin Kanri, Examples & case studies
Recently a client, a very large Government body, was having a few problems with their planning process. How to engage with their managers, getting the tools of strategy and performance to make coherent sense as a whole, making the story of their strategy clear,...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard and Hoshin Kanri
In this article in a series on Lean thinking and the balanced scorecard we look at how operational measures are represented in balanced scorecard terms and the increasingly popular “Performance hub”. At an operational level it is extremely useful to...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard and Hoshin Kanri
Both lean thinking and the balanced scorecard are very popular techniques, which on closer inspection overlap in their thinking and approach. Of course this is reassuring because both approaches are based on a degree of common sense. It is also true of six sigma...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard and Hoshin Kanri
Lean thinking and process improvement is extremely popular and rightly so. Lean thinking uses a number of practices and approaches to ensure that the processes in an organisation are as efficient as possible and, most importantly, address what the customer wants. In...
