by Phil Jones | Updated 15 Sep, 2011 | 4G Balanced Scorecard, Agile & learning organisations, How we make & take decisions
Using Judgement and Evidence in Modern Balanced Scorecards: the use of subjective and qualitative measures. Audience questions and responses I presented a BetterManagement webinar on this subject, on 14th October, and it received a lot of interest. You can listen...
by Phil Jones | Updated 4 Jan, 2018 | Culture of performance, Ownership and buy-in, Quality of conversation
Do be aware how you frame a performance management discussion. I often encounter clients whose experience of performance management discussions is that they are a game of scoring the maximum amount and justifying a high score or protecting against the potential...
by Phil Jones | Updated 15 Feb, 2018 | Ownership and buy-in
Getting buy-in for balanced scorecards can be difficult. Having helped around 60 organisations implements such an approach, there are various ways of getting buy-in for balanced scorecards, depending on that organisation’s needs. Here is some practical advice....