by Phil Jones | Updated 18 Oct, 2017 | Avoiding communication mistakes, Strategy communication, Thought provokers
Whilst researching my next book, I was discussing with a Chief Executive how he communicated the culture his organisation. He explained that they published the revenue, margin and profit from every deal on the wall. Everyone knew what the overheads were so that they...
by Phil Jones | Updated 4 Jan, 2018 | Avoiding communication mistakes
Do not misrepresent and misuse the Mehrabian statistics on non-verbal communication. I would be very surprised if some presenter has not trotted out Mehrabian’s statistics about not verbal communication is only 7% of the communication. 99 times out of a 100,...
by Phil Jones | Updated 4 Jan, 2018 | Communicating & Socialising Strategy, Strategy communication
If you are not a natural presenter, just be yourself… Recently I was working in an insurance company and one of the top directors was an Actuary. I don’t know if you know many actuary jokes, but most centre on them not being great communicators. Typically,...
