by Phil Jones | Updated 29 Oct, 2018 | Agile & learning organisations, How we make & take decisions
Back in the dot.com boom around 2000 I was Chief Technology Officer of a start-up that changed direction 180 degrees in 6 months. Within the first six months we had speed: we had our solution up and running to demonstrate a net-market for trading materials between...
by Phil Jones | Updated 18 Oct, 2017 | Communicating bad news
This weekend I was at a seminar organised by the entrepreneur coaching company that James Caan has set up. One of the presenters Nic Rixon, quoted the following statistic: “When the turn comes, 35% of staff will leave ” Now if this is true its a...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Alignment, Strategy maps & mapping
How do you cascade a balanced scorecard? Here are some simple rules that I use when when cascading balanced scorecards, learnt when I worked with Norton & Kaplan. Ones that I continue to apply with my clients. 1) Cascade objectives rather than measures. While...