by Phil Jones | Updated 22 Feb, 2018 | Strategy as a learning process
Insight 2: Strategy has become that continuous learning process This is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. Strategy as a learning process is entering the main stream I have been talking...
by Phil Jones | Updated 22 Feb, 2018 | Strategy
Why I now read every strategy document differently. This insight is part is a series of six insights into strategy, people and performance, derived from working with my clients in 2013. Nowadays, as I read any strategy document there are two questions key I now carry...
by Phil Jones | Updated 22 Jul, 2018 | Strategy, Thinking Fast and Slow
I have been applying Daniel Kahnemans’ work to thinking fast and slow about strategy and decision making in organisations. If you are involved with strategy in any way, I strongly recommend that you read book by the Nobel prize winning Psychologist, Daniel...
by Phil Jones | Updated 22 Feb, 2018 | Decision Making & Decision Taking, How we make & take decisions, Language of strategy, Quality of conversation
Some time ago I was talking to a client about some decisions that they were dealing with and the problems they were having. The situation involved their strategy, who was involved in the discussions and who had decided what, already. I suggested that the heart of...
by Phil Jones | Updated 17 Jul, 2018 | 4G Balanced Scorecard, Strategy
I often come across people asking for templates for their balanced scorecards. A recent example, worried me because went to the core of how strategy is developed and managed in an organisation. The question was being asked by someone with the role of “Strategy...
by Phil Jones | Updated 7 Jul, 2017 | Behavioural & cultural change, Culture of performance, Strategy
Someone suggested to me that culture precedes strategy. Should culture preceed strategy? I understand why think that, but I am not at all convinced. First however we need to dispel the myth that “Culture eats strategy for breakfast”. Culture only eats...
by Phil Jones | Updated 22 Feb, 2018 | Agile & learning organisations, Managing uncertainty & risk
What sort of decisions about the crisis improved, or worsened, shareholder value? It is useful to look back at the types of responses and decisions various organisations had to the credit crisis, and their speed, to see if there are patterns that influence...
by Phil Jones | Updated 4 Sep, 2023 | 4G Balanced Scorecard, Strategy implementation, Thought provokers
In this article we look at a really common statistic that was popularised with Norton & Kaplan’s approach: the “statistic” that 9 out of 10 of business strategies fail due to poor execution. Now, I have never believed it. It is attributed to...
by Phil Jones | Updated 20 Jun, 2018 | Balanced scorecards and risk management, Managing uncertainty & risk
The way that balanced scorecards manage risks is completely misunderstood. It is nonsense to suggest that they do not mention, address or manage risks. Balanced scorecards do manage risk, when used as part of a strategic balanced scorecard approach. Then, Strategic...