by Phil Jones | Updated 18 Apr, 2018 | 4G Balanced Scorecard
The 10th principle of Effective Balanced Scorecard is about Learning. The ability to learn faster than your competitors may be the only sustainable competitive advantage.” Arie de Geus Does your organisation really learn? Whilst chatting with a manager of a...
by Phil Jones | Updated 16 Apr, 2018 | Agile & learning organisations, Balanced Scorecard History
Strategy, Balanced Scorecards and Learning organisations To understand how learning fits in the balanced scorecard you have to have some history. Back when Norton formed Renaissance Worldwide with Kaplan as non-exec he had two other key directors (1994 I think). Harry...
by Phil Jones | Updated 16 Apr, 2018 | Balanced Scorecard History, Strategy maps & mapping
You can design a strategy map for different purposes. You can draw a ‘strategy map’ in a variety of ways. However, only some help you develop the strategy and the subsequent scorecard underneath. The others act more as communication tools. This article...
by Phil Jones | Updated 20 Jun, 2018 | 4G Balanced Scorecard, Balanced Scorecard Perspectives
Balanced scorecard perspectives require careful thought for an effective solution. Context is often missing: you need to add that external perspective. Working with a client recently reminded me of the importance of context around a balanced scorecard. This...
by Phil Jones | Updated 6 Jul, 2018 | Balanced Scorecard Design Principles, Strategy communication, Strategy maps & mapping
Prof Bob Kaplan says, Strategy maps and themes aid communication of your strategy Last night I attended Bob Kaplan’s presentation in London on his latest thinking around scorecard development. His talk was entitled “Communicating strategy and managing the...
by Phil Jones | Updated 27 May, 2020 | Examples & case studies, Strategy maps & mapping
Environmental balanced scorecards – “Can’t I simply add an environmental perspective?” A better solution to this simplistic approach, that captures your environmental strategy. Note this is an old article – if you have landed here, it...
