by Phil Jones | Updated 6 Jul, 2018 | Balanced Scorecard Design Principles, Strategy maps & mapping
Balanced scorecards need a strategy map to orientate them towards the strategy. Strategy maps need a tangible future to describe the future that the strategy will deliver in a way that is tangible and clear. Strategy maps and the tangible future wok together. Strategy...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard Design Principles, Strategy maps & mapping
Strategy is about change and improvement, so Strategy maps have to reflect that change and balanced scorecards have to be able to track that change to manage performance. Modern, third and fourth generation, balanced scorecards have strategy maps. These contain the...
by Phil Jones | Updated 30 May, 2020 | Balanced Scorecard Various Types, Strategy implementation
Are Balanced Scorecard implementations for Strategy Execution and for Performance Management actually two different types of projects and balanced scorecard? Do they actually have different agenda, work flow, stakeholders involved, pitfalls, and require different...
by Phil Jones | Updated 17 Jul, 2018 | Balanced Scorecard Questions & Answers, Examples & case studies
How do you measure sustainability using the Balanced scorecard and an Environmental Strategy Map This question actually raises two separate questions How best to measure sustainable and environmental activities and strategy? How do I represent them on my strategy map...
by Phil Jones | Updated 15 Feb, 2018 | Ownership and buy-in
Getting buy-in for balanced scorecards can be difficult. Having helped around 60 organisations implements such an approach, there are various ways of getting buy-in for balanced scorecards, depending on that organisation’s needs. Here is some practical advice....
by Phil Jones | Updated 18 Apr, 2018 | Balanced Scorecard Design Principles, Ownership and buy-in
How do you make sure that this is the Chief Executive’s balanced scorecard? How do you make sure it is useful for them. How do you get energy and importance behind the balanced scorecard design project. Now you can certainly do scorecard projects without the...
by Phil Jones | Updated 18 Apr, 2018 | 4G Balanced Scorecard
The 10th principle of Effective Balanced Scorecard is about Learning. The ability to learn faster than your competitors may be the only sustainable competitive advantage.” Arie de Geus Does your organisation really learn? Whilst chatting with a manager of a...
by Phil Jones | Updated 18 Apr, 2018 | Balanced Scorecard Design Principles, Ownership and buy-in
If you want a successful balanced scorecard that get used and informs decisions, you need balanced scorecard ownership and collective understanding. I do not recommend the alternative: “Of course we have a scorecard. I designed it at home the other...
by Phil Jones | Updated 18 Apr, 2018 | Balanced Scorecard Design Principles
Previously I talked about a useful test of any scorecard or strategy map is, “Can I tell the strategy from this?”. You will have already realised that if you cannot, then that begs the question, “What purpose is this serving? “What effect it...
