by Phil Jones | Updated 18 Oct, 2017 | Culture of performance, Thought provokers, World of Public Sector & NFP
The other week I was talking with a consultant who works in a large-ish consultancy. He had only been working in the Public sector for two years and said he was surprised by what he found. His description astounded me. He said, “Public sector managers and staff...
by Phil Jones | Updated 4 Jan, 2018 | Culture of performance
Seeing what you look for:The blindness of performance management. In the last blog we moved from using just one eye, to talking about how that limits your perspective. In the same way limited measurement systems limit your perspective of the business. In this research...
by Phil Jones | Updated 16 Jul, 2018 | Examples & case studies, Modern Balanced Scorecards
Balanced Scorecards for alliances and partnerships: Lessons from the ASAP European Conference At the end of April I was invited to talk at the ASAP European Conference on the subject of Balanced Scorecards for alliances and partnerships. So I chose the title,...