Blog Posts

Monthly Posts for: ‘March, 2016’

Quick consensus suggests bad decisions

According to Peter Drucker, “all the first-rate decision makers I’ve observed had a very simple rule: “If you have quick consensus on an important matter, do not make the decision. Acclamation means nobody has done the homework”.  In my experience working with management teams this makes a lot of sense, for two reasons: It probably does mean that options and …

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Balanced Scorecards as steering wheels

As you browse the web or read articles you will come across various “Balanced Scorecards” that are represented as steering wheels or jigsaw puzzles or other symbolic pictures.  The most well known example of this is the Tesco Steering wheel (from around 20 years ago), though many others exist  (Just search Google for ‘Scorecard steering wheel images (google search – …

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The one test of a useful Balanced Scorecard

In my role as a Strategy and Performance Consultant, I see a lots of ‘balanced scorecards’.  In over 20 years, from my early days working for Norton &  Kaplan I have seen most variations and alternatives. I have a set of tests for the balanced scorecard I see.  A set of tests that tell me a lot about how they …

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Symbolic strategy maps

Quite often a client will want to present their strategy as a simpler picture than the full, detailed one page strategy map. Sometimes this is for a simple introduction from which the additional detail will be later explained.  Other times it is for external consumption, where the external world should not, or need not, see the whole detail of their …

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