Strategic Performance Management Specialists
We help you improve performance and deliver your strategy
,
by designing and implementing Balanced Scorecards, properly.


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Strategic Performance Management Specialists
Benefits you can get from working with us...
Some clients and quotes from them...
The full range of balanced scorecards we have implemented
Case studies from some of our clients...
Articles that will help you develop balanced scorecards better...
How we can help you...
About Excitant and how to contact us...


Performance Management Benefits

The Benefits of Strategic Performance Management
The benefits of well designed and implrmented balanced scorecards
Different demands on
performance management
Developing a culture
of performance


Introducing Strategy maps
Ensuring strategic alignment

Balanced Scorecard experience

Balanced scorecard case studies
Balanced Scorecards in Commercial organisatons
Balanced Scorecards in departments & Functions
Balanced Scorecards
in the Public Sector
Balanced scorecard
articles & white papers
Our Balanced Scorecard Blog
Our Newsletter on balanced scorecard thinking
How we can help

 

Case studies & papers

 


Some Balanced Scorecard Case Studies

Help making the case 

General Case Studies

 Public Sector case studies

Note: This is far from a complete list of our case studies. With strategy being such an element of our work, many clients do not want their case studies made public. We can share some on a one to one basis. To find what you are looking for, give us a call. 

Help making the case

pdf  Making the case: Many balanced scorecards seem obsesses with measures. Others improve the culture and performance of the organisation. What makes the difference? Research that helps you make the case for balanced Scorecard, done properly, so it changes the culture and performance of an organisation.

General Case studies

pdf  Developing the strategy: Identifying and unlocking synergy between sister companies

pdf  Management team dynamics: Tackling performance and team dynamics.

pdf   Aligning purpose, risk and reward. The balanced scorecard in a partnership/consortium

pdf  IT strategy and the balanced scorecard:  Positioning IT for the future

pdf  Get the Chief Exec on board: Strategy only sticks with support from the top. Example from retail organisation but applies everywhere.

How the balanced scorecard can cure Strategic diseases: Examples of the sorts of diseases organisations can get and how to cure them. A side-ways look at some balanced scorecard case studies with serious underlying messages. Includes:

"The unbalanced organisation": Balanced Scorecard in Retail: How examining the strategy map exposed a potential loss of revenue and income for the future.
"The un-coordinated organisation": Cross organisational synergy:  How our approach exposed opportunities for improved synergy across a group of companies and resulted in the organisation moving up in its national rankings.
"Learning dis-ability": Strategic learning in Management teams: Using strategy maps and strategic learning to improve the effectiveness of management team meetings.
"The lethargic organisation": Changing customer focus and profitability:  Using a "Strategy focused Balanced Scorecard" approach in Financial services to re-orientate the organisation towards more profitable customers.
"Measure mania": Simplifying executive reporting: Example of how we dramatically simplified, and at the same time made clearer, management reporting in a large retailer
"Project bloat": Uncovering £40m worth of savings An example of strategic alignment using the Strategy map to assess strategic initiatives and investments.  Resulted in identifying £40m worth of savings from a £100m portfolio of projects.
"The schitzoid organisation": Shareholder return and the strategy:  An example of where poorly chosen "Strategic goal" lead to unhelpful management behaviour and, long term, was unachievable.  However the topic had become un-discussable until we revealed it.
"They don't get the strategy":  They do now.  An example where the strategy was not being successfully communicated, until we used our techniques to get the message across in the richest way to all the people.
"Systemic communication failure": Getting the strategy into peoples' heads.  Despite there being a lot of communication, "As is" was continuing.  Two short examples where the strategy was communicated so people understood it.

Public Sector Case studies

pdf  "The Strategy Focused Council"  This describes using a modern Balanced Scorecard approach to improve the strategy, and performance of a Council.

pdf Strategy mapping in the NHS:  Improving strategy, focus and performance in an NHS Workforce Development Confederation

pdf  Joined up working: The balanced scorecard for strategy in a City Council

Some discussion papers: For more, see our balanced scorecard articles.

pdf   Strategic learning: Management meetings drive the learning process

pdf  How to measure performance more effectively: Creating motivation & strategic learning

pdf  Leadership and horses:  How working with horses can help you understand your leadership style.

pdf  Communicating strategy: How to communicate strategy more effectively


Other useful articles and resources

A list of some of our clients

Access our main articles

 Discussion papers

Our balanced scorecard library

Read our balanced scorecard blog

Subscribe to our balanced scorecard newsletter

Or better still, give us a call

 


Our clients say:

“The amount of change you have helped us create in the organisation in only 5 months has been terrific. There has been an ingrained culture, a way of working. It is pretty impressive to be changing that in a 5 month project.


Making the case for the Balanced Scorecard
done properly...

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