Articles: Blog

Over 250 articles on Strategy, People and Performance, (and the 4G Balanced Scorecard Approach). Better ways to manage in today's environment.

A strategy document is different to a strategic plan

Strategy Word

A strategy document serves a different purpose to a strategic plan.  Confusion between these different documents causes good strategies to be described badly. The difference between strategy document and strategic plan At Excitant, we make a very clear distinction between these two documents: they have quite different purposes. ·         A strategy document explains the strategy.  It documents the strategy. ·         …

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Welcome: Strategy, Performance & Human Beings – being a more successful organisation.

How do we improve strategy, planning, performance and results in our organisations?  Think agility, responsiveness, sustainability. Think learning (not merely control). …

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4G Strategic Balanced Scorecard Principles: How we think about strategy

Clients are asking us, “How do we move away from an annual strategy process, to treating strategy as a process …

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Definitions of strategy: A persistent pattern of behaviour

When a client tells me “We don’t have a strategy”,  I don’t believe them.  I use a simple question to …

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ISO9000:2015 Strategic Direction – A strategy management perspective

Quality Tick

Are you planning to upgrade to ISO9000:2015?  If so, this article provides practical advice for organisations wanting to establish and …

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Beware of sentences with the word “Just” in them

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I am sure you have heard the advice.  It usually begins, “It is easy….” and continues…. You just run a …

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Organisational agility requires two preceeding capabilities

Many organisations want to be agile.  The problem is that agility requires two earlier steps.  You can have an agile …

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Good consultancy is about how to do things, not simply what to do

Thin Ice

Boy was I getting frustrated!  I was reading the latest version of ISO9000:2015 and the link it says organisations should …

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My book should have been called “Socialising Strategy”

After my book ‘Communicating Strategy’ was published, I realised I should have called it ‘Socialising Strategy’. Getting strategy into day …

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What is the Dark Matter of Organisational Performance and Success?


Have we missed what really make performance happen in organisations?  In this article, I explore the idea of a, metaphorical, …

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Organisations do not exist: Think social systems

Smokers In Their Social System

Whilst organisations appear to be organised, social systems emerge naturally and connect, despite organisational structures and boundaries.  In reality, we …

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RIP Robert M Pirsig – Why ‘Zen and the Art’ is a discourse on Quality that managers should read

Zen and the Art of Motorcycle Maintenance: in reality a discourse on quality. I was doubly disappointed to hear that …

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