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by Phil Jones |
This set of articles covers a whole range of performance management topics. If you want to understand performance management, its language, the various types, and to diagnose problems you may be encountering, you are in the right place. This is our “Performance...
by Phil Jones | Updated 26 Jun, 2018 | Behavioural & cultural change, Culture of performance, Paradigm shifts
What do we mean by a culture of performance, and how do you create a culture of performance, avoiding dysfunctional behaviours and other games that the wrong culture can encourage? If you are are you concerned about the culture and behaviours that performance...
by Phil Jones |
Are you wrestling with the complexity of different types of performance management in your organisation? You are not alone – many are. To understand why people struggle and to improve how performance is managed in your organisation, it helps to understand which...
by Phil Jones |
Successful organisations, like our clients, deliver results through their people. They make good decisions, execute them well, and learn quickly from them. It is about behaviours, actions and learning. They lead and manage using both sides of their brain:...
by Phil Jones | Updated 7 Jun, 2020 | Balanced Scorecard Design Principles
This article looks at the most common balanced scorecard problems that we see clients face. It suggests typical underlying causes of these individual balanced scorecard problem and provides links to more detailed articles that will help you. The presenting...
by Phil Jones |
Here are over 120 articles about how to make your modern balanced scorecard a success. I have created this practical guide to share good practice and to help organisations choose, design, implement and operate a successful balanced scorecard approach. This is a...
by Phil Jones | Updated 30 May, 2020 | Balanced Scorecard Projects
How can you ensure your balanced scorecard project succeeds? This article is based on 25 year’s experience, many successes and a clear understanding of why they fail. This applies to all performance management projects, not simply those using a balanced...
by Phil Jones |
The Fourth Generation Balanced Scorecard approach is about managing Strategy, People and Performance in a changing environment. It updates earlier generations of the Balanced Scorecard approach for agile, learning organisations that contain human beings. Learn about...
by Phil Jones | Updated 27 Oct, 2017 | 4G Balanced Scorecard, Behavioural & cultural change, Culture of performance, Paradigm shifts, Quality of conversation
Most of what we see in “Balanced scorecards” are technical tools. Many of the questions we see and hear on balanced scorecard forums are technical questions. Many balanced scorecard projects are seen as, primarily, technical projects. This applies to of...