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Culture of Performance

Are you concerned about the culture and behaviours that performance management encourages? So often we see dysfunctional behaviour, game playing, and selfish local ambition rather than collective team working. Too many measures can create the sense that we are just “feeding the beast”. Too many targets create confusion about which are important. Yet we know that measures motivate, what gets …

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A culture of performance

A culture of performance Good performance should develop a culture of performance, rather than one of “Measure mania” and “The tyranny of targets”. This underpins how we implement balanced scorecards that make a difference to an organisation I define a culture of performance as: A visible and explicit pattern of behaviour, actions and values, working to achieve the organisation’s overall …

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Improve performance: Culture change

How do you change performance and results? By changing behaviours If your strategy relies on changing behaviours to get results, then you are in the right place. Over the years we have helped many clients bring about performance change in their organisations: performance often based upon changes in the culture and behaviours. Even so, it would be wrong to claim …

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Performance management and cultures: Nine tips

On a Linkedin discussion a Chief Executive from a Housing Association asked about how best to go about a)  the process of identifying and measuring leading performance indicators. b)  with practical experience of implementing performance management systems and cultures. Having worked with Housing Associations in the past, here were seven quick tips (Which would apply in almost any organisation): 1) …

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What is the Dark Matter of Organisational Performance and Success?

In this article, I explore the idea of, metaphorical, dark matter and dark energy, in organisational success and organisational performance.  Jim Collins, (Author of Good to Great and Built to last) suggests we have missed this important dark matter.  I offer ways you can explore and use this organisational ‘dark matter’ for yourselves. This article covers: What if we have …

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The Chief Executive and the Lightbulb: How we think about performance management

As I talked, I noticed that the Chief Executive was no longer listening.  She had gone into that state of deep thought, staring up and away into the distance; thinking intensely: thinking about something – I had no idea what. I decided not to disturb those thoughts for the moment, but to let her ponder, while I continued to talk …

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Does culture precede strategy – I don’t think so

Someone suggested to me that culture precedes strategy.  Should culture preceed strategy? I understand why think that, but I am not at all convinced.  First however we need to dispel the  myth that “Culture eats strategy for breakfast”. Culture only eats strategy when there is a poor strategy for chaning culture I believe that this idea simply means that your strategy …

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What matters is how we think about performance management

The Chief Executive was no longer paying attention… As I talked to the management team, I noticed that the Chief Executive was no longer listening.  She had gone into that state of deep thought, staring up and away into the distance:  thinking intensely.  Thinking about something. Of course, I had no idea what she was thinking about. I decided not …

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Measurement and target cultures: the problem and solutions

If you are in an organisation that has too many measures and targets, or relies on measures and targets to communicate your strategy and intention, then read on. This will help you diagnose the problem and point to some solutions. Watch the video and you can look at the detail of the slides used in it, below. Measures and mind …

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Types of Performance Management

Are you wrestling with the complexity of different types of performance management in your organisation? You are not alone – many are. To improve how performance is managed in your organisation, it helps to understand which management problems you are trying to solve and the complex mix of performance management approaches.  The various types of performance management solve different problems. …

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