by Phil Jones | Updated 7 Jul, 2017 | Behavioural & cultural change, Culture of performance, Strategy
Someone suggested to me that culture precedes strategy. Should culture preceed strategy? I understand why think that, but I am not at all convinced. First however we need to dispel the myth that “Culture eats strategy for breakfast”. Culture only eats...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard History
It is 20 years since the first Harvard Business review article by Kaplan and Norton in 1992. Now, in 2012, 70% of organisations claim to have a balanced scorecard and the approach has moved on significantly. To commemorate the success of the approach , on 12th...
by Phil Jones | Updated 30 May, 2020 | A Modern System of Management
Reinventing how we manage from first principles. Given a continuing climate of austerity, uncertainty and international competition, most executives are under pressure to improve their organisations through costs, productivity or revenues. The focus for change has...
by Phil Jones | Updated 22 Feb, 2018 | Agile & learning organisations, Managing uncertainty & risk
What sort of decisions about the crisis improved, or worsened, shareholder value? It is useful to look back at the types of responses and decisions various organisations had to the credit crisis, and their speed, to see if there are patterns that influence...
by Phil Jones | Updated 15 Feb, 2018 | Balanced Scorecard History
When I saw a that an academic journal, the “The Journal of Accounting & Organizational Change” (Volume 8 issue 4, Published: 2012) was doing a whole series of articles on the Balanced Scorecard at 20, and including Bob Kaplan’s thoughts as well,...
by Phil Jones | Updated 4 Sep, 2023 | 4G Balanced Scorecard, Strategy implementation, Thought provokers
In this article we look at a really common statistic that was popularised with Norton & Kaplan’s approach: the “statistic” that 9 out of 10 of business strategies fail due to poor execution. Now, I have never believed it. It is attributed to...