by Phil Jones | Updated 23 Feb, 2022 | Quality of conversation
WARNING: This is controversial and provocative: Why do so many vision statements omit the obvious? Why do many (corporate) mission or vision statements omit the obvious? TO MAKE MONEY or “To create a return on the capital invested in the organisation by the...
by Phil Jones | Updated 3 Jul, 2018 | Public Sector Balanced Scorecard, Strategy maps & mapping
Let me ask you three questions about your Public Sector balanced scorecard: 1) What categories of measures are you using on your scorecard? Do they describe how change will occur? 2) Do you represent the multiple strategies that you are implementing, for instance...
by Phil Jones | Updated 18 Oct, 2017 | Avoiding communication mistakes, Strategy communication, Thought provokers
Whilst researching my next book, I was discussing with a Chief Executive how he communicated the culture his organisation. He explained that they published the revenue, margin and profit from every deal on the wall. Everyone knew what the overheads were so that they...