by Phil Jones | Updated 8 Jun, 2013 | World of Management & Business
Watching some of the videos from Davos today I was struck by how many of the global business leaders were talking about the developing world, how the economic crisis has changed much more than views of the economy, and their concern for the effects of global trade on...
by Phil Jones | Updated 30 May, 2020 | KPI & measure design
For the previous two articles in this series I have made it clear that you should NEVER do weighting of measures across your balanced scorecard. Never ever. It is a waste of time, trust me (and Trust Kaplan and Norton – see later). I have seen...
by Phil Jones | Updated 3 Jul, 2018 | KPI & measure design
Following on from the previous post, where I said never do weighting across the measures of a balanced scorecard. Someone suggested that in the public sector there is a weighting process where measures are rated poor, average, good, and an overall score is given for...
by Phil Jones | Updated 3 Jul, 2018 | KPI & measure design
There was a question on Linkedin where someone was asking how to do weightings across the measures of a balanced scorecard. My reaction: Never ever try – it is a waste of time. It is a pointless exercise that turns a meaningful report into an meaningless...
by Phil Jones | Updated 15 Feb, 2018 | KPI & measure design, Performance management
If you manage an airline, you will know that your aircraft have to leave and arrive on time, you need efficient check-ins, you want to ensure your planes are full and you want to optimise the income (yield) from each flight. These are each “points of...