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Communicating Strategy

20 questions to ask about how you communicate your strategy...
(While you wait for the book to come out)

Ask yourselves...

    1. Can you tell the story of the strategy in less than 10 minutes?

    2. Do you make it clear what the overall objective is?  What is the organisation really about?

    3. Do you engage people visually, so they can see what you mean?

    4. Do you engage people intellectually, so they know what makes up the strategy?

    5. Do you engage people with the passion and enthusiasm for the ambition, so they feel it also?

    6. Do you communicate the values of the organisation and how these underpin the strategy?

    7. Do you make clear the financial challenges and implications?

    8. Can you explain what it will be like in 1, 2, 3, 5 or more years out?

    9. Do you explain what the customers want to experience and have?  From their perspective?

    10. Do you highlight the tensions and contradictions that need to be managed in the strategy? 

    11. Can you explain the underlying assumptions and beliefs that drive the strategy?

    12. Do you tell the story about the organisation as a whole, or the departments that make it up?

    13. Can people see where they fit into the story and their contribution?

    14. Do people volunteer where they could also help with the strategy?

    15. Can all of the management team tell the same story?

    16. Do you have your Chief Executive telling the story?

    17. Do you gather feedback immediately afterwards?  Are you able to systematically analyse and use the feedback?

    18. Is it available so people can see it, review it, comment on it and develop it?

    19. Do people get it? 

    20. Can they then tell the story in the same compelling way?

    21. Is it creating revenue for you?

Our clients do.....

You could wait for the book, or when you are ready to explore and discuss your needs just contact us.

 

 

 

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What are benefits and characteristics of Fourth Generation Balanced Scorecards? Find out here.

 

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Phil's Book:
Communicating strategy book cover
Published by Gower
Click image for details or buy

 

 

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