Strategic Performance Management Specialists
We help you improve performance and deliver your strategy
,
by designing and implementing Balanced Scorecards, properly.


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Strategic Performance Management Specialists
Benefits you can get from working with us...
Some clients and quotes from them...
The full range of balanced scorecards we have implemented
Case studies from some of our clients...
Articles that will help you develop balanced scorecards better...
How we can help you...
About Excitant and how to contact us...


Performance Management Benefits

The Benefits of Strategic Performance Management
The benefits of well designed and implrmented balanced scorecards
Different demands on
performance management
Developing a culture
of performance


Introducing Strategy maps
Ensuring strategic alignment

Balanced Scorecard experience

Balanced scorecard case studies
Balanced Scorecards in Commercial organisatons
Balanced Scorecards in departments & Functions
Balanced Scorecards
in the Public Sector
Balanced scorecard
articles & white papers
Our Balanced Scorecard Blog
Our Newsletter on balanced scorecard thinking
How we can help

 

Effective Strategy?
Some questions to ponder...

Just ask yourselves:

Who owns this strategy?  If it is not used at Chief Executive level and senior management, then who is using it?  What are they using instead that is more useful?

Have you got a strategy map?  Have you got your strategy on a page? Is it a clear picture?  Does it have a balance of perspectives?  Does it represent the (complementary and conflicting) themes of the strategy? Is it on the walls?  Do people talk about and use it? Do you know where you are with it?   

How far into the future are you focused?  Or are your focused on diagnostic operational measures that tell you where you are today?

Do you have a future planned out?  Is there a clear future set out?  How will you know you have got there?  Is it understood and agreed within the management team?  What assumptions does it make? How will you know if they change?

What is your business model? How does your strategy change the business model for your customers?  How does what you do change the business model for your industry?  Does your strategy explain this clearly?

Strategy or tactics?   Are you measuring progress on your strategy or short term initiatives? Where should your focus be?

Management team cohesion?  Do you all agree on the future? On the strategy?
Could you improve, so you leave the boardroom with the same message and actions?

Are you Focused? Snowed under with detail? Suffering with initiative overload?
It is the focus and discipline that we bring that helps you deliver, better.

Is there clear cause and effect? What are the critical drivers of the strategy?  How do the capabilities of the organisation translate into financial value and a change for the customers? How will you know they are having the right effect?

Is it linked to the finances and budgets? Is the strategy embedded in the budget?  Are the operational costs clear?  What is the cost of implementing the strategy? Who owns them?  Who is responsible for delivering them?  Who gets sacked if they are not delivered?

Clear cost model? Is there a clear model of how you will generate value in your organisation, your strategy map, your scorecard and performance management system?

Customer focus?  Are your customer objectives stated from their perspective, or yours?  Do you really understand what they want?  Where do you add value to them?

Measurement or Management? Are you operating performance measurement or management? If you could manage the organisation better, what would it be worth?

Does everyone understand their role?  Is it clear to everyone what their role in the strategy is?  How would they know? How does it affect them?  What are their objectives and contribution? 

Are behaviours, values and culture represented? Do you set the objectives, yet get frustrated with the culture. How much better would it be, for you, if you could influence culture more directly?

Do you find out things are going wrong early? Many organisations only find out things are off course when the financial results come in? You know that is too late.
Just think how much better you would be knowing things were on track, or off track, well before then.

Focused investment?: Are your projects delivering the strategy? In one organisation we identified that, of the £100m worth of projects in operation, 40% (£40m of cost) were not supporting the strategy. What could you save?

Software or culture: Will the software you implement change the culture or embed existing practices?  Many organisations think software will solve their performance management problems. But will it change the culture, or are you freezing the existing culture in?
What opportunity could you be missing?

Do you learn from your strategy? Organisations that learn from the strategy's execution, increase people's understanding, and deliver results quicker and more reliably. Such organisations achieve performance around 25% better than their peers. Are you?

To make your ideas come to reality, talk with us.
To find out more, read our case studies.

 
 


Our clients say:

“Only do it if you're genuinely committed to the high level goals of improved organisational capabilities and a strategy-driven organisation”


Making the case for the Balanced Scorecard
done properly...

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Published by Gower
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