About us:
What (some of) our clients say about our work
Defining and articulating strategy
“The big difference has been changing our way of thinking.
Looking at the organisation as a whole, more rationally and
critically, and how we move forward”
“The big benefit has been clarity of purpose. We now
focus on the outcomes and the breaking down of the silos.”
“We can engage people, get feedback and fine tune the
strategy. At the end of the day people can say, “I have
a little part of the strategy in my pocket”.”
“Using this approach has helped us focus on what really
matters.
It has helped us reveal some “Sacred cows”.”
“It is now a far more rounded approach, rooted in a
sound, rigorous and helpful framework.”
How Directors and Management work
“We knew we had to focus on the big issues. We now
are better, as a team, addressing strategic issues, sharing
ownership of the big issues and taking corporate responsibility.“
“It has helped us as Directors work far more closely
together, where we would not have normally. We can now lead
from the top and are seen to speak in a single voice.”
“The approach has created a much greater sense of unity
between the departments. It’s the combination that matters.
We realise we are all culpable, together.”
“The amount of change you have helped us create in
the organisation in only 5 months has been terrific. There
has been an ingrained culture, a way of working. It is pretty
impressive to be changing that in a 5 month project.”
“I can’t think of another example of a project
where there has been such sign-up to the approach from every
directorate. We have not embedded things in the same way before.”
“It allows us to approach issues in a less emotional
and more systematic way. It makes the debate far more rational.”
“We no longer see other departments as “the enemy”
fighting for resources against us. We have common objectives
and can more easily relate to colleagues in another area.
You can’t see this in a 40-50 page document. You can
go to someone else and say “I’m looking at your
strategy map and I don’t understand this or that."
You can deal with it in a much more direct manner.”
Planning & performance management
“We can continuously relay back where progress is being
made to reinforce what we are doing and where it contributes
to the big picture.”
“Annual Service plans were a breeze to produce this
year.” “It’s a very coherent system.”
“It is a simple, effective and easy to understand system,
to manage your performance.”
Just a short sample of what they say about us.
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