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Key articles
Making the case
for the balanced scorecard: An
extensive article that will help you make the case for doing
your balanced scorecard properly. Explains how many do more
than measure: they also change the culture of performance. (pdf)
Balanced scorecard evolution & use
Balanced Scorecards
for different uses: Different types of performance
management demand differing styles and approaches to your balanced
scorecard project. This article will help you understand which
type you are dealing with. (Webpage)
Early approaches
to the balanced scorecard: This is the way some
people still do it. Unfortunately, these early approaches had
flaws which make it hard to use and implement. (webpage)
What you won't find
in the Balanced Scorecard books:
11 topics we cover that you won't find explained in detail in
the books. If you would like to find out more, talk to us.(Webpage)
Why so many balanced scorecards
fail: Things you should know before you start your
balanced scorecard project or when you want to recover your
balanced scorecard and make it useful. (Webpage)
10 Principles of a good balanced
scorecard: Actually 11 but we needed the final
one as that is most important. (webpage)
The
balanced scorecard is and is not: Short brochure
compressing what is and is not a balanced scorecard onto two
pages (pdf)
Is your balanced
scorecard strategic? Eighteen questions to ask,
to find out if your balanbced scorecard approach is really going
to address your startegy and make a difference. (webpage)
Balanced scorecards
and organisational alignment Explains
organisational alignment including how we saved £40m in
one client. In another we help a group of companies align their
strategy, (webpage)
Environmental balanced
scorecards: An explanation of how to represent
environmental and sustainability issues on a startegy map and
balanced scorecard. Why you should not simply introduce an "Environmental
perspective" (webpage)
Measurement & Balanced scorecards articles
How
to measure performance: Short paper on measuring
performance using the balanced scorecard. (pdf)
Measure
what you want to manage: Short article. How to
avoid measuring everything and having a few measures that will
really make the difference (pdf)
Measure madness:
Short article. Why you should never use a measure
without explaining why. (webpage)
Strategy mapping & balanced scorecard articles
Strategy mapping 1:
The benefits of strategy mapping. The mechanism that moved balanced
scorecards from operational detail to a tool of strategy. (webpage)
Strategy
mapping 2: Some examples of strategy
maps. (webpage)
Strategy
mapping 3: Mistakes not to make
when developing strategy maps. (webpage)
Strategic thinking:
Strategy is an often mis-used word. Yet you need a strategy
to link your balanced scorecard to. We have identified at least
16 different ways in which the word is used. Find out more here
(webpage) and in out newsletter.
Balanced scorecard software
Balanced scorecard software:
Things to think about when choosing balanced scorecard
software (webpage)
Balanced scorecards and budgeting
Integrating rolling
budgets into the strategy planning and balanced
scorecard process (webpage)
Developing a culture of performance
What
do we mean by a culture of Performance: Definition
of a culture of performance and what it means in an organisation.(webpage)
How
to destroy a culture of performance: (overview)
How starting with measures creatres measure mania and a tyranny
of targets. Why this hinders performance management and destroys
a culture of performance. (webpage)
How
to destroy, or create, a culture of performance:
(Detailed presentation). How starting with measures creatres
measure mania and a tyranny of targets. Why this hinders performance
management and destroys a culture of performance. (pdf )
How balanced scorecards can cure an organisation's illnesses
Strategic diseases:
If the organisation were an organism, with a strategic illnesss,
what would it be like? Here are some examples of those
diseases, their symptoms and some case studies of how we cured
them. It is a light-hearted look, with a serious message. (set
of web pages)
Communicating strategy and the balanced scorecard
Are you
communicating your strategy effectively? Twenty
questions to explore to see whether you are communicating your
strategy effectively. (webpage)
How
to communicate strategy: How to buy our book, communicating
strategy. (Opens new page to the book's dedicated website)
Our balanced scorecard
blog also has many balanced scorecard articles
Also visit our case
studies or contact us directly
if you want help in this area
