"The top down, bottom up COI process and supporting profiling software continues to be a powerful (and in our experience, unique) process for helping build and maintain the highest levels of organisational performance" Toyota

The benefits of profiling

Perhaps you want to:

• Diagnose where deep and systemic problems lie in your organisation
• Understand where the whole system of your organisation may be being held back by a few systemic problems.
• Identify and track cultural anomalies or changes across divisions or business units
• Monitor the implementation and effectiveness of a change initiative or cost reduction program
• Engage your teams, quickly, so they can design and execute a change programme with clear action plans.
• Influence and track cultural change during acquisitions, mergers or other major change situations.

If so, then the Organisational Effectiveness Profiling (OEP) tool and our Organisational Effectiveness diagnostic and action planning process is for you.

The three step organisational profiling process

1. Issue identification, through a powerful survey and analysis tool
2. Team analysis and action planning, to create engagement as well as action
3. Implementation and improvement, to deliver results.

The organisational effectiveness profiling tool

A detailed survey: Many surveys simply concentrate on only the softer cultural issues. In contrast OEP has a more comprehensive approach. This enables all key organisational issues to be identified and addressed, covering

1. strategic intent
2. Culture and behaviour
3. Business processes and systems

In total we look at 19 main factors across these three main dimensions .Resulting from a decade of organisational research, COI’s 19 driver model is used by hundreds of organisation’s and their leaders to help build and maintain the highest levels of day to day organisational, team and individual effectiveness.

Underlying organisational effectiveness software

You may use either our short form health checks or our more detailed detailed surveys establish a baseline. From these 19 dimensions you will be able to identify key strengths and weaknesses, by areas, team or types of systematic problem.

Our profiling software facilitates drill down into key hotspots (identified in red below) to
identify key causes the resultant development and implementation of targeted actions.
Progress is tracked across all 19 dimensions in order to keep the improvement process on
track.

As one user said:

"...not just another survey tool ... one of the reasons the COI Profiling software has been successful is that it has been integrated into normal business processes. The process assists with implementing change through a bottom-up approach. People can become part of the solution and address their local issues." Defence client

The Organisational Effectiveness Profile toolset can also be used to track the plans, activities and improvements through implementation and across various teams or parts of the organisation.

To find out more

The following links take you to material from our Australian partners and originators of the approach, the COI Group, and to reference material on their site:

Excitant are the UK and European distributor for the COI Group's tools and methodology. To find out more contact us or email oep@excitant.co.uk