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Assessing and improving organisational effectiveness
"The top down, bottom up COI process and supporting
profiling software continues to be a powerful (and in our experience,
unique) process for helping build and maintain the highest levels
of organisational performance" Toyota
The benefits of profiling
Perhaps you want to:
- Diagnose where deep and systemic problems lie in your organisation
- Understand where the whole system of your organisation may
be being held back by a few systemic problems.
- Identify and track cultural anomalies or changes across divisions
or business units
- Monitor the implementation and effectiveness of a change initiative
or cost reduction program
- Engage your teams, quickly, so they can design and execute
a change programme with clear action plans.
- Influence and track cultural change during acquisitions, mergers
or other major change situations.
If so, then the Organisational Effectiveness Profiling (OEP)
tool and our Organisational Effectiveness diagnostic and action
planning process is for you.
The three step organisational profiling process
- Issue identification, through a powerful survey and analysis
tool
- Team analysis and action planning, to create engagement as well
as action
- Implementation and improvement, to deliver results.
The organisational effectiveness profiling tool
A detailed survey: Many surveys simply concentrate
on only the softer cultural issues. In contrast OEP has a more
comprehensive approach. This enables all key organisational issues
to be identified and addressed, covering
- strategic intent
- Culture and behaviour
- Business processes and systems
In total we look at 19 main factors across these three main dimensions
.Resulting from a decade of organisational research, COI’s
19 driver model is used by hundreds of organisation’s and
their leaders to help build and maintain the highest levels of
day to day organisational, team and individual effectiveness.
Underlying organisational effectiveness software
You may use either our short form health checks
or our more detailed detailed surveys establish a baseline. From
these 19 dimensions you will be able to identify key strengths
and weaknesses, by areas, team or types of systematic problem.
Our profiling software facilitates drill down into
key hotspots (identified in red below) to
identify key causes the resultant development and implementation
of targeted actions.
Progress is tracked across all 19 dimensions in order to keep
the improvement process on
track.
As one user said:
"...not just another survey tool ... one of
the reasons the COI Profiling software has been successful is
that it has been integrated into normal business processes. The
process assists with implementing change through a bottom-up approach.
People can become part of the solution and address their local
issues." Defence client
The Organisational Effectiveness Profile toolset
can also be used to track the plans, activities and improvements
through implementation and across various teams or parts of the
organisation.
To find out more
The following links take you to material from our Australian
partners and originators of the approach, the COI Group, and to
reference material on their site:
Excitant are the UK and European distributor for the COI Group's
tools and methodology. To find out more contact us on 0870 420
7978, +44 1780 782549 or email oep
f@excitant.co.uk
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