by Phil Jones | Updated 7 Jun, 2020 | Balanced Scorecard Design Principles
This article looks at the most common balanced scorecard problems that we see clients face. It suggests typical underlying causes of these individual balanced scorecard problem and provides links to more detailed articles that will help you. The presenting...
by Phil Jones | Updated 30 May, 2020 | Balanced Scorecard Projects
How can you ensure your balanced scorecard project succeeds? This article is based on 25 year’s experience, many successes and a clear understanding of why they fail. This applies to all performance management projects, not simply those using a balanced...
by Phil Jones | Updated 26 Jun, 2018 | Performance management language
Obsessive compulsive target setting is a disease of organisations and regulators. It is also loved by the media. It is a disease easily caught by those starting in performance management. How do we recognise obsessive compulsive target setting Obsessive compulsive...
by Phil Jones | Updated 22 Feb, 2018 | Strategic planning
One of the things I find as a consultant is the need to discuss with the client “The presenting problem”, and then to explore, to diagnose to find out what actually is the deeper, underlying problem. Only when you find and address that, do you have a...
by Phil Jones | Updated 27 Oct, 2017 | 4G Balanced Scorecard, Behavioural & cultural change, Culture of performance, Paradigm shifts, Quality of conversation
Most of what we see in “Balanced scorecards” are technical tools. Many of the questions we see and hear on balanced scorecard forums are technical questions. Many balanced scorecard projects are seen as, primarily, technical projects. This applies to of...
by Phil Jones | Updated 21 Feb, 2019 | 4G Balanced Scorecard, Agile & learning organisations, Emergent strategy
The Benefits managing Strategy as a Learning Process If, like many organisations, you want a more responsive and agile organisation that is sensitive to the changing demands of your environment, then the answer lies in the way your strategy and plans are managed: Your...