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Balanced Scorecard Measures: Choosing effective KPIs

This is a series of articles about balanced scorecard measures: understanding them and their choice, design and use.  The articles apply to all generations of balanced scorecard.  They will help you better understand, develop and use measures and KPIs in your balanced...
The Modern Balanced Scorecard Zone: A practical guide to choice, design and use

The Fourth Generation Balanced Scorecard approach

The Fourth Generation Balanced Scorecard approach is about managing Strategy, People and Performance in a changing environment. It updates earlier generations of the Balanced Scorecard approach for agile, learning organisations that contain human beings. Learn about...