1) Types of Governance and
Performance Management

• How Organisational Governance affects how it behaves and manages performance.


• The different types of performance management. Where risk management fits in.

Types of performance management

2) Balanced Scorecard Basics:
Understanding the Approach

• What is a balanced scorecard? The core thinking & techniques of the balanced scorecard approach.


• Perspectives, objectives, cause and effect, strategy mapping, alignment, ownership, and much more...

Balanced Scorecard techniques and tips

3) Strategy Management and Execution:
Third Generation Balanced Scorecard

• Strategy planning, alignment and execution is the focus of the 3rd Generation Balanced Scorecard Approach.


• Moving from annual strategy and planning, to a more agile, continuous, responsive process?

Managing and Executing Strategy

4) Fourth Generation Balanced Scorecards:
The Latest thinking and practice

• Why and how the balanced scorecard has evolved. The features and benefits of each generation.


• How the Fourth Generation Balanced Scorecard approachcan help your organisation.



Four generations of balanced scorecards

5) Strategy Maps and Strategy Mapping

• Strategy maps are fundamental to the balanced scorecard approach. They make it strategic.


• Understand the approach, see examples, and avoid mistakes. Find out about our book: 'Strategy Mapping'

Strategy Maps and Strategy Mapping

6) Communicating your Strategy:
Engaging your people

• Are you communicating your strategy effectively? Twenty questions to test the communication of your strategy.


• Communicating Strategy Blog: Tips and techniques to help you communicate your strategy better.

Communicating Strategy (To website dedicated to book)

7) Making the difference:
The Discipline and Culture of Performance

• The discipline of performance is about doing the basics well. Have you got the discipline in place?


• The Culture of Performance is how we really influence behaviours and beliefs, and make the difference.

The Discipline & Culture of Performance

8) Articles, Videos & Talks:
Applications of Modern Balanced Scorecards

• Environmental Balanced scorecards
• Balanced Scorecard during recession or uncertainty
• Fourteen KPIs to monitoring during uncertain times
• Judgement & Evidence in Performance Management
• Strategy vs operational Management: The difference
• Transformation in the Public Sector

Videos and presentations